Catapult, based in Melbourne, Australia, is seeking a proactive Product Support Technician to be the first point of contact for customers worldwide. The role includes night shifts for 24/7 coverage and involves resolving product issues across our Video platform solutions.
You will work with a global support team, collaborate with engineering, and help validate recent features and support processes. Prior experience with coaching video tools and ticketing systems is preferred.
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📌 Video Platform Support Specialist — Sports Tech (Melbourne)
🏢 Doist
📍 Melbourne
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