APS Level 6 - Revenue Manager - Regulatory Assistance Section
Australian Department of Health Disability & Ageing - Australian Capital Territory
As the Revenue Management Team Leader, you will lead a high performing team responsible for delivering accurate and timely invoicing, receipting, and account management services to support the Therapeutic Goods Administration (TGA) cost recovery framework. This role plays a key part in ensuring financial integrity, strong stakeholder relationships, and continuous improvement in revenue management processes.
Key responsibilities:
Leading, supervising and mentoring a team, including workload coordination and people management responsibilities.
Overseeing invoicing, receipting, and account management activities to ensure accuracy, timeliness, and compliance with the TGA's fees and charges framework.
Supporting the Assistant Director and guide the team through annual charge invoicing and peak workload periods.
Managing debt recovery activities, including payment plans, insolvency matters, cancellations for non-payment, and contribution to debt management reporting.
Resolving complex or escalated internal and external stakeholder enquiries with professionalism and sound judgement.
Overseeing financial reconciliation activities, including issuing monthly statements and maintaining accurate system records.
Contributing to business process, system improvements, and the review of standard operating procedures.
As the Revenue Management Team Leader, you will lead a high performing team responsible for delivering accurate and timely invoicing, receipting, and account management services to support the Therapeutic Goods Administration (TGA) cost recovery framework. This role plays a key part in ensuring financial integrity, strong stakeholder relationships, and continuous improvement in revenue management processes.
Key responsibilities:
Leading, supervising and mentoring a team, including workload coordination and people management responsibilities.
Overseeing invoicing, receipting, and account management activities to ensure accuracy, timeliness, and compliance with the TGA's fees and charges framework.




Supporting the Assistant Director and guide the team through annual charge invoicing and peak workload periods.
Managing debt recovery activities, including payment plans, insolvency matters, cancellations for non-payment, and contribution to debt management reporting.
Resolving complex or escalated internal and external stakeholder enquiries with professionalism and sound judgement.
Overseeing financial reconciliation activities, including issuing monthly statements and maintaining accurate system records.
Contributing to business process, system improvements, and the review of standard operating procedures.
The key duties of the position include:
Key capabilities:
Delivers outcomes in a fast-paced workplace by working collaboratively with others, managing priorities effectively and exercising sound judgement with limited supervision.
Provides clear guidance, support and mentoring to team members, building capability, accountability and a positive team culture.
Delivers high quality customer service by engaging professionally, actively listening to needs and providing timely, practical and tailored responses.
Applies, or quickly develops the ability to apply, legislation, policy and financial procedures to support accurate, compliant and well-informed decision making.
Analyses information from multiple sources to solve problems, draw sound conclusions and clearly explain requirements to a range of stakeholders.
Communicates effectively in both written and verbal contexts, producing clear, accurate and well-structured information for diverse audiences.
Builds and maintains productive relationships with internal and external stakeholders through collaboration, trust and a solution focused approach.
Demonstrates strong organisation, attention to detail and adaptability by maintaining data integrity, meeting tight deadlines,



embracing new technologies and contributing to continuous improvement.
Desirable qualifications and experience:
A qualification in finance or accounting.
Experience in finance or accounting.
Eligibility
To be eligible for employment with the Department of Health, Disability and Ageing, applicants must be an Australian citizen at the time an offer of employment is made.
An applicant's suitability for employment with Health will also be assessed through a variety of pre-employment check processes, such as:
Satisfactory completion of a criminal history check, and where relevant, a Working with Children and Vulnerable People Check,
Completion of a medical declaration and pre-employment medical (where required),
Providing evidence of qualifications (where required), and
Obtaining and maintaining a security clearance at the required level.
Notes
Applications close 23 August *******:30pm AEST.
Applicants are asked to quote reference number 26-RPSDIV-***** to assist when making an enquiry.
This recruitment process is being used to fill both ongoing and non-ongoing positions. Non-ongoing positions will be offered on a specified term basis for an initial period of up to 12 months with the possibility of being extended (this will not exceed a total of 24 months in the same or similar role).
Getting to know the Department of Health, Disability and Ageing
The Department of Health, Disability and Ageing is focused on achieving better health and wellbeing for all Australians. If you would like to join our team, and can meet our job requirements, we invite you to apply for a position with us to build better health, better care and better quality for all Australians. The department is committed to providing an inclusive and diverse workplace where the experiences, skills and perspectives of all individuals are valued. We actively encourage applications from diverse backgrounds and cultures, so we can better represent the community we serve. The department welcomes applications from Aboriginal and Torres Strait Islander people, people with disability, mature age people, people who identify as LGBTI+, and people with parenting and/or caring responsibilities.
#J-*****-Ljbffr

📌 Aps Level 6 - Revenue Manager - Regulatory Assistance Section (Canberra)
🏢 Australian Department of Health Disability & Ageing
📍 Canberra