Vic Wash Laundry Equipment Pty Ltd – Bayswater VIC
Position title:
Administrative Assistant
Employment status:
Full-time
Reports to: Directors
The Admin Assistant will play a key role in the day-to-day running of our service operation, ensuring that every service call is handled smoothly from first contact through to invoicing. Working closely with our Directors and technicians, this role includes customer contact, scheduling, record keeping and invoice preparation. The ideal candidate will be detail-oriented, reliable, and comfortable working independently in an office environment.
About Us
Vic Wash Laundry Equipment is a family-owned business, established in ****, dedicated to delivering high-quality repair and maintenance services for industrial, commercial and domestic laundry equipment. We service clients across Victoria and pride ourselves on our reliability, integrity, and commitment to excellence.
Key responsibilities
Managing the service inbox and office telephone, including responding to customer and supplier enquiries
Recording current service calls and dispatching work to technicians
Preparing invoices for completed work and capturing technician reports
Preparing and forwarding service documentation to commercial clients and suppliers
Logging parts used and updating inventory records
Carrying out regular checks to ensure all work is recorded, scheduled and invoiced
Organising electronic files and ensuring accurate recordkeeping
Providing general administrative support to the team as needed
Required
Strong attention to detail and accuracy
Strong organisational, time management and collaborative skills
Proficiency with Microsoft Excel, Word and general computer literacy
Ability to manage tasks independently and prioritise workload
Good written and verbal communication skills
Previous experience in an administrative, scheduling or service coordination role
Experience using Xero or similar invoicing software
To be eligible for employment at Vic Wash Laundry Equipment, you must be an Australian Citizen or Permanent Resident.
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