HOBAN Recruitment is currently seeking an experienced
Workshop Technician
to join our client's After Sales team.
Our client is a leading heavy machinery and equipment provider, delivering sales, after-sales service, repairs and technical support across the construction and earthmoving industries.
This is an excellent opportunity for a qualified Diesel/Heavy Earthmoving Technician looking for a hands‐on role involving servicing, repairs, diagnostics and customer support.
About the Role
As a Workshop Technician, you will be responsible for providing timely solutions to customer issues involving machines in the workshop, with occasional field work as required.
Location:
Newcastle NSW
You will play an important role in maintaining customer satisfaction, supporting machine uptime and providing quality repair and diagnostic services.
Key Responsibilities
Provide servicing and repair capabilities within the workshop
Diagnose customer issues and provide technical assistance where required
Complete accurate reports on workshop work carried out
Provide photos and documentation to meet warranty requirements
Maintain positive customer relationships
Support field service staff when required
Liaise with the person responsible for tasking and prioritising work
Maintain a clean, professional and serviceable workshop




Maintain a professional standard of presentation
Be aware of utilisation and charge rates for expense recovery
About You
A Diesel / Heavy Earthmoving trade certificate
At least 4 years' post-trade experience
An understanding of electric-over-hydraulic systems
Excellent communication and customer service skills
Basic computer skills, including Word, Excel and Outlook
Strong time management and organisational skills
A Medium Rigid or Heavy Rigid licence is desirable
Advantages
This is a great opportunity to join an established team where your technical expertise will be valued, and you will have the opportunity to work across workshop repairs, diagnostics, customer service and field support.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator ****** visit additional contact details.
#J-*****-Ljbffr

📌 Workshop Technician (New South Wales)
🏢 HOBAN Recruitment
📍 New South Wales