Customer CARe Advisor - Multi-Site Support
MotorOne Autobody and CARe Automotive are working together to connect passionate Customer Care Advisors with exciting opportunities across our Queensland repair centres.
About Us:
MotorOne Autobody and CARe Automotive are two leading names in collision repair, combining decades of industry experience with innovative technology and a shared commitment to quality.
While we continue to operate under our own trusted brands, we're working together to create more career opportunities across our growing network. With strong insurer partnerships, modern facilities, and a focus on delivering exceptional customer outcomes, we're proud to offer stable, long-term careers in an industry that's constantly evolving.
We are currently seeking a full-time
Customer Care Advisor
to support our sites across
Queensland.
As part of our Multi-Site Support Team, you'll play a key role in keeping our operations running smoothly across multiple locations, including
Caboolture and Brendale.
The Customer Care Advisor will be the point of contact with the customer and share the responsibility for guiding them through the end to end repair experience across both the CARe Automotive and MotorOne Autobody networks.
What we offer:
Modern office spaces designed for innovation and collaboration
Market competitive rates of pay
Weekly travel allowance + variety in your role with the prospect to work across different sites and teams




Ongoing training and career development opportunities in a rapidly growing business
Exposure to new tech and a new way of managing customer interactions
Free Monday lunches & branded uniforms
Supportive team culture, regular team events and recognition programs
About the role:
Be the point of contact for our customers, providing friendly and efficient service throughout their repair journey
Collaborate with internal teams and liaise with insurance companies to ensure customer satisfaction and timely resolution of issues
Resolve customer enquiries and concerns in person and via phone with a high degree of professionalism
Liaise with insurance company as needed
Monitor and update the bookings to meet business needs and maintain accurate records of customer interactions and transactions
About You:
Strong communication skills with a customer-first attitude
Flexible and adaptable, with the ability to travel between sites as business needs require
Ability to handle multiple tasks and prioritise effectively
IT literacy and competency, with the ability to quickly learn and navigate different software systems
Familiarity with automotive insurance claims or automotive customer service experience will be highly desirable
A collaborative team player who is ready to contribute to and support a positive work environment
Must be a Permanent Resident or hold appropriate Australian working rights
Check out our social media pages for further information
#J-*****-Ljbffr

📌 Customer Care Advisor - Multi-Site Support (Caboolture)
🏢 CARe Automotive Group
📍 Caboolture