Department: Marketing and Communications – Sydney NSW
$116,981 - $129,492 a year
Full time, Permanent
Hybrid
2d ago , from Department of Communities and Justice NSW
Communications Officer – NSW Trustee and Guardian
Full-time Ongoing 35 hours per week.
Location: Sydney. Flexible and hybrid working options available.
Clerk Grade7/8: $116,981 to $129,492 per annum, plus superannuation, plus leave loading
About us
At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state's most vulnerable people.
We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.
About the team
The Office of the CEO provides strategic, executive, and operational support to the CEO and Executive Leadership Team to ensure NSWTG delivers on its priorities and maintains strong governance. OCEO also manages external engagement with government stakeholders and oversees organisational improvement initiatives.
About the role
As a Communications Officer, you'll work with colleagues across NSW Trustee and Guardian to create clear, engaging and customer-focused communications that support employees, customers and the wider community.



This is a varied and rewarding role where no two days are the same. You'll develop content for a range of channels, provide communication advice, support organisation-wide projects, build relationships with stakeholders and help improve how we share information and connect with people. Your work will play an important role in strengthening customer experience, building awareness of our services and supporting an organisation that helps some of the most vulnerable people in NSW
About you
You are a strong communicator who enjoys turning complex information into clear, engaging content that connects with different audiences. You thrive in a collaborative environment, build positive relationships with stakeholders and can manage multiple priorities while maintaining attention to detail. You'll bring experience creating content across a range of channels, strong writing and editing skills, and a customer-focused mindset. Most importantly, you're proactive, adaptable and motivated by the opportunity to contribute to meaningful work that helps improve experiences for customers, employees and the community.
Tertiary qualifications and/or equivalent knowledge, skills and experience in a relevant discipline or industry within services sector, skilled and or community focussed areas across a diverse range of customer groups.
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:
work-life balance with flexible work options
various leave options (recreation, parental, and flex leave of up to 24 days per year)
career development including study leave and acting opportunities
access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
To be eligible for ongoing employment in NSW Trustee and Guardian, you must be an Australian or New Zealand citizen, or an Australian permanent resident.
Applications close 11:59pm, Wednesday 26th August ****
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📌 Communications Officer (New South Wales)
🏢 Department: Marketing and Communications
📍 New South Wales