ARMA Gunnedah & Moree Pty Ltd – Gunnedah NSW
Join the team at ARMA Gunnedah & Moree Pty Ltd as a full time Administration/Broker Assistant. In this pivotal role, you will be the friendly face and first point of contact for our clients, providing exceptional customer service and administrative support to our brokers. Based in our Gunnedah, NSW office, this is an exciting opportunity to be part of a dynamic and growing insurance brokerage.
What you'll be doing
Greeting and welcoming clients, both in-person and over the phone, with a professional and friendly manner
Providing general administrative support, including scheduling appointments, data entry, and file management
Assisting brokers with client inquiries, requests, policy renewals & claims
Maintaining a tidy and organised reception area
Handling incoming and outgoing correspondence, including email, mail, and banking
Providing support for various marketing and business development initiatives
Contributing to a positive and collaborative team environment
What we're looking for
Excellent communication and interpersonal skills, with a friendly and professional demeanour
Strong administrative and organisational abilities, with experience in a customer service or reception role
Proficiency in Microsoft Office suite, including Outlook, Word, and Excel




A keen attention to detail and the ability to multitask effectively
A passion for providing exceptional customer service and a commitment to client satisfaction
Relevant experience in the insurance or financial services industry is preferred, but not essential
What we offer
At ARMA Gunnedah & Moree Pty Ltd, we are committed to creating a positive and supportive work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
Opportunities for professional development and career advancement
Comprehensive training and mentorship programs
Culture & workplace that puts people first!
Access to employee wellness initiatives and discounted insurance products
A friendly and collaborative team environment
About us
ARMA Gunnedah & Moree Pty Ltd is a leading insurance brokerage serving the Gunnedah and Moree regions of New South Wales. With a strong focus on client-centric service and a commitment to industry-leading expertise, we have established a reputation for excellence in the local community. As a growing business, we are dedicated to providing our employees with opportunities for professional and personal growth.
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📌 Admin / Broker Assistant (New South Wales)
🏢 ARMA Gunnedah & Moree
📍 New South Wales