Desktop Support Engineer x 2
Locations: Sydney
Start: ASAP
Working Arrangement: Hybrid / Flexible
Salary - Up to $110,000
We're currently looking for two Desktop Support Engineers to join a growing, highly creative technology environment supporting a global team of talented artists, developers and production professionals.
This is a fantastic opportunity for a Desktop Support Engineer who enjoys being hands-on, solving problems and working in an environment where technology, creativity and innovation come together.
You'll be part of a cooperative global support function, providing day-to-day technical support while also getting exposure to specialist creative technology, infrastructure and security environments.
What you'll be doing
Providing
1st and 2nd level technical support
to users both on‐site and remotely.
Troubleshooting a broad range of
hardware, software, networking and connectivity issues
.
Supporting office technology including
AV equipment, meeting rooms and workplace hardware
.
Installing, configuring and troubleshooting specialist
software
.
Managing user accounts, permissions and Group Policies through
Active Directory
.
Supporting endpoint security, antivirus and wider
cyber security controls
.




Managing users and data within a
Google Enterprise environment
.
Supporting and maintaining
Perforce
.
Monitoring network environments and investigating potential issues or events.
Maintaining hardware and software inventories and ensuring technology assets are accurately recorded.
Creating and maintaining technical documentation, Helpdesk processes and user guides.
Identifying opportunities to improve the reliability, performance and security of the technology environment.
Working closely with technical and non-technical stakeholders across a global team.
What we're looking for
We're keen to speak with Desktop Support / IT Support professionals who have a strong technical foundation and enjoy working in a fast-moving environment.
Infrastructure & Networking
Active Directory
DHCP / DNS
SMB
Windows Server
AWS
Security
Endpoint security and antivirus solutions
Network security / firewalls
Authentication and encryption technologies
Virtualisation & Infrastructure
Hyper-V
Proxmox
KVM
Docker
Infrastructure monitoring and configuration management tools
#J-*****-Ljbffr

📌 Desktop Support Engineer (Sydney)
🏢 IBC Recruitment
📍 Sydney