About Us
Turks is a national commercial law firm and a recognised leader in specialist areas of law. What sets us apart is how we work. We combine high quality legal expertise with a collaborative and people-focused culture that embraces continuous learning, innovative thinking and professional growth.
We're committed to delivering exceptional service to a diverse range of clients, while providing direct access to industry-leading partners who are invested in your growth and development. Here, your work is recognised, your ideas are valued and your impact can be felt across the business.
As we continue to grow, we're investing in our people, technology and capabilities to ensure Turks remains a great place to build a career, grow professionally and achieve your goals.
The Opportunity
We are seeking a Precedent & Knowledge Coordinator to join our Systems and Training team in Sydney. Working closely with lawyers, legal support staff, business services teams and technology vendors, you will support and improve the firm's business systems, document automation solutions, precedents, workflows and AI initiatives.
This is a hands‐on role for someone who enjoys technology, systems, process improvement and helping people get the most from the tools they use every day. You will play an important role in troubleshooting issues, delivering training, supporting system enhancements and contributing to continuous improvement projects across the firm.
This role may particularly appeal to an experienced Legal Assistant, Knowledge Coordinator, Precedent Coordinator or similar legal support professional looking to transition into a dedicated Legal Technology and Business Systems career path.
Your Role
Support the planning, implementation and continuous improvement of firm-wide technology initiatives
Configure, maintain and support key business systems and automation tools
Troubleshoot system, workflow and process issues across multiple platforms
Deliver training and day-to-day support to staff,



explaining technical concepts in a clear and practical way
Assist with maintaining and developing document automation, precedents and workflow solutions
Support AI, automation and innovation initiatives across the firm
Maintain user guides, support materials and knowledge resources
Perform system testing and assist with upgrades, releases and enhancements
Assist with improving user experience across business systems, forms and workflows
Liaise with technology vendors, consultants and internal stakeholders to support successful delivery of initiatives
Provide a high level of service to internal stakeholders and contribute to continuous improvement across systems and processes
Key Areas of Focus
Supporting and enhancing Aderant Expert and other business applications
Maintaining precedents, document templates and automation solutions
Supporting workflow and process improvement initiatives
Delivering training, onboarding and system support
Assisting with AI and automation adoption across the firm
Supporting system enhancements, testing and continuous improvement activities
About You
Experience in a Legal Assistant, Knowledge, Training, Applications Support, Systems Support or similar role
Experience in a legal or skilled services environment
A genuine interest in technology, systems and process improvement
Strong problem-solving and troubleshooting capabilities
A proactive and service-focused mindset
Excellent communication skills and the ability to support non-technical users
Robust organisational skills and attention to detail
The ability to learn new technology platforms and systems quickly




Confidence working with a variety of stakeholders across the business
Advanced Microsoft Office skills
The ability to work independently while contributing effectively within a collaborative team
Desirable
Exposure to business systems, document management systems or knowledge platforms
Experience with Aderant Expert, iManage or similar business systems
Experience using automation or workflow tools such as Power Automate, Power Apps or similar low-code/no-code platforms
Exposure to document automation, precedents or knowledge management
Experience delivering training or supporting user adoption of technology
Exposure to AI, automation or digital transformation initiatives
What We Offer
Competitive salary and benefits package
Flexible, hybrid and part-time working arrangements, including job share opportunities
Comprehensive learning and development program, internal and external workshops, and mentoring
Transparent career progression framework and promotional pathways program
Client secondment opportunities
12 weeks' paid gender-neutral parental leave for eligible employees, plus return-to-work support
Employee Assistance Program (EAP)
Access to a private wellbeing room
Gym membership discounts
One paid volunteer day per year
Referral bonus program and employee recognition initiatives
Diversity & Inclusion Committee and social initiatives
Regular social, sporting and community events
End-of-week complimentary refreshments and snacks delivered to your workspace to celebrate team achievements
A modern, technology-enabled workplace supported by paper-light processes, team-oriented teams and a strong values-driven culture designed to help you perform at your best
Focused in our approach. Experienced in our fields. Trusted by our clients and people.
If you require any adjustments throughout the recruitment process, please let us know. We are committed to providing an inclusive and accessible recruitment experience for all candidates.
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📌 Precedent & Knowledge Coordinator (New South Wales)
🏢 Turks
📍 New South Wales