The Opportunity
We are currently seeking a
Casual Allocations Consultation
(with view to transition to
Part Time
after successfully completing probation) to join our team based in Caboolture. This is a key role in ensuring our clients receive timely staffing support and our workforce is well managed.
The role requires a high level of professionalism, confidence in phone based communication, and the ability to work effectively under pressure.
A Day in the Role
Serve as the first point of contact, responding promptly and professionally to inbound calls from clients and candidates
Build and maintain strong, lasting relationships with clients, candidates, internal teams and stakeholders.
Place new and existing candidates into suitable work shifts across various healthcare facilities
Maintain accurate records of shift placements and communications.
Solve complex rostering challenges and provide practical solutions
Contribute to business growth via reverse marketing and proactive candidate engagement
Maintain operational administration, including database updates and reporting, monitoring client portals, shared inboxes, and internal systems for new requests.
Follow process in accordance with compliance, following legal and statutory requirements.
Assist with ad hoc projects as assigned by your manager.
About You
Excellent phone manner and interpersonal skills.




Solid computer literacy and ability to learn internal systems.
Proven ability to manage competing priorities and high volume workloads.
Detail oriented and high level of accuracy
Flexibility to work shifts between 4:30am – 11:00pm, across a rotating 7 day roster.
Ability to work independently and as part of a team.
Highly organised and strong time management skills
Confident communicator, with strong customer focused mindset
Experience in customer service, call centre, healthcare allocations, or rostering.
Knowledge of healthcare staffing or the aged care sector.
Familiarity with the Brisbane, Sunshine Coast, and Gold Coast areas.
Exposure to payroll or admin support tasks.
Required
NDIS Worker Screening Clearance (or willingness to obtain).
National Police Check (or willingness to obtain).
What We Offer
Competitive hourly rate: $35 – $45 per hour + super + penalty rates (weekends/afterhours).
Full training and onboarding provided.
Opportunities for increased hours and career development based on performance.
A supportive, collaborative, and growing team.
Work/life balance with flexible part-time scheduling.
WE Sunshine Health is an Equal Opportunity Employer
welcomes applicants from Aboriginal and Torres Strait Islander backgrounds and culturally and linguistically diverse communities.
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📌 Allocations Consultant (Caboolture)
🏢 Workforce Extensions
📍 Caboolture