RACV is seeking a Team Leader for the Roadside Assistance Centre in Noble Park, Victoria. This permanent full time role operates on a rotating three-week roster with early starts and weekend work, in a hybrid setup.
You'll lead teams working with AI tools and modern case management while maintaining empathetic, high‐quality member interactions. You will drive performance, coach staff, and implement continuous improvements to deliver Australia's best member experience across hours of operation
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📌 Roadside Assistance Team Lead — Ai-Driven & Hybrid (Melbourne)
🏢 RACV
📍 Melbourne
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