14 Aug
|
Akzonobel
|
Melbourne
14 Aug
Akzonobel
Melbourne
About AkzoNobel Since , we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most.
Our world class portfolio of brands – including International, Sikkens and Interpon – is trusted by customers around the globe.
We're active in more than countries and use our expertise to sustain and enhance the fabric of everyday life.
Because we believe every surface is an opportunity.
It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow.
Let's paint the future together.
© Akzo Nobel N.V. All rights reserved.
Location: Sunshine, VIC Employment type: permanent full time About the Role We are seeking an experienced and customer-focused Customer Service Manager to lead our Customer Service operations across Australia, New Zealand and Papua New Guinea.
Reporting to the Regional Customer Service Manager – South Asia,
this role provides strategic and operational leadership to ensure a consistent, high-quality customer experience across the ANZ region.
Leading a team of approximately 12 Customer Service employees, you will be responsible for building a high-performing, customer-focused function while driving excellence across the end-to-end order-to-cash process.
This includes ensuring accurate order management, reliable delivery execution, effective escalation management, and continuous improvement of customer service operations.
Working closely with Sales, Supply Chain, Logistics, Warehousing, Finance, and regional stakeholders, you will play a critical role in strengthening service performance, improving customer satisfaction, and supporting the growth of our Marine, Protective Coatings, and Yacht businesses.
Key Responsibilities Team Leadership
📌 Customer Service Manager Anz (Melbourne)
🏢 Akzonobel
📍 Melbourne