Job Category: Community Services & Development
Why IFYS?
At IFYS, we're committed to creating a supportive environment where both our clients and staff feel valued, respected, and empowered.
We believe our people are our greatest strength.
That's why we continually assess and invest in staff wellbeing through initiatives like the Sanctuary Model of Care, which promotes emotional, social, and physical wellness across our organisation.
We are an inclusive workplace that celebrates diversity and difference in our communities.
We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
Job Description
About the role
IFYS has an exciting opportunity for a Regional Manager to oversee our Non-Family Based Care programs in the Rockhampton region.
This role leads and manages a team of Case Managers across three programs, ensuring they are maintained to the highest level of service delivery and practice standards.
What's on offer?
Work based in Rockhampton, with travel across the region to provide oversight to programs
Competitive remuneration + superannuation - IFYS is committed to gender pay equity
Relocation assistance negotiable for interstate or overseas candidates
Motor vehicle, laptop and work phone provided
Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
Ability to work from home on occasion when business needs allow
Respectful, supportive and inclusive work setting - working with leaders who have extensive industry knowledge




Organisational training opportunities including the Sanctuary Model and CSE Prevention training
Annual $250 personal wellbeing reimbursement benefit towards eligible activities
Free access to the CALM Premium App for you and immediate family + Flight Centre personal travel discounts
Access to the Employee Assistance Program (EAP)
Key responsibilities of this role include
Maintain adherence to all requirements, service agreements and contracts relevant to the area
Work with finance to maintain budgets and ensure that all programs program budgets are adhered to
Lead and develop your team of Case Managers to create positive outcomes for young people
Ensure all programs and employees are adequately resourced (e.g. human, safety, ICT etc.) to complete their roles effectively
Initiate and develop strong purposeful cooperative partnerships with key stakeholders
Actively innovate, improve practice methodology, internal processes and systems
Assist in strategic planning and identifying growth opportunities and assist in their implementation
Ensure the timely and accurate completion of administrative duties such as progress reports, finance documentation and business case submissions in line with legislative, procedural and contractual requirements




Essential criteria to be successful in this role
A tertiary qualification in Human Services or related is highly desirable
Experience in a senior management role, overseeing programs that support vulnerable people with complex needs (preferably in Child Protection and/or Residential Care, similar backgrounds will be considered)
A strong understanding of trauma informed care, culturally safe practice and relevant legislation related to Child Protection programs
Knowledge and understanding of First Nations culture and values and an awareness of the current issues faced by First Nations young people
Experience managing significant budgets of multiple programs and funding streams.
The ability and willingness to obtain a Queensland Blue Card, current Queensland Driver's License and a Licensed Care Services Suitability Screening
Full unrestricted working rights in Australia
Applications close: 5pm Wednesday 5 th August ****
We are deeply committed to the wellbeing, safety, cultural identity and dignity of every individual who accesses our services, including children, young people, adults and people with disabilities.
As part of this commitment, we uphold best practice standards and adhere to the Human Services Quality Framework, NDIS Practice Standards and National Principles for Child Safe Organisations.
It is an offence to apply to work in a child related business regulated by the blue card system if you are a restricted person/negative notice holder.
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📌 Regional Manager (Rockhampton)
🏢 IFYS
📍 Rockhampton