Infosys is seeking a Service Reporting and Continual Service Lead in Sydney to drive performance reporting and continual service improvement across IT services and suppliers. You will produce dashboards, KPIs, and governance insights aligned with SIAM and ITIL principles.
The role requires 5–8 years in ITSM, with hands-on ServiceNow experience and solid data interpretation skills. Hybrid work arrangements apply with salary in the AU 108k–120k range.
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📌 Service Reporting & Continual Improvement Lead (Sydney)
🏢 Infosys
📍 Sydney
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