Customer Service & Administration Officer
Looking for a varied role in a friendly, locally-owned business? This could be the perfect fit.
Eazy Gleam is a proudly Australian-owned manufacturer of automotive and commercial cleaning products. We're a small, close-knit team based in Coopers Plains, and we're looking for a confident and capable Customer Service & Administration Officer to join us.
This is a wide-ranging role at the centre of our day-to-day operations. You'll be one of the main points of contact for our customers while also helping keep the administration side of the business running smoothly.
We're looking for someone with a good foundation in customer service and administration who enjoys variety, is comfortable learning new things and is happy working as part of a small team.
We'll provide plenty of support while you learn our products, customers and systems.
Key Responsibilities
Answering incoming calls, emails and customer enquiries
Processing customer orders and invoices
Following up customer enquiries and requests for quotation
Liaising with our sales, warehouse and production teams
General accounts administration, including Accounts Payable and Accounts Receivable
Data entry and maintaining business records
Assisting with basic bookkeeping and reconciliations
Looking after our small on-site shopfront
General office administration and other day-to-day tasks as required
As with most roles in a small business,



there's plenty of variety and everyone helps out when needed.
About You
Previous experience in administration, customer service or a similar office-based role
Strong written and verbal communication skills
Good organisation and attention to detail
Confidence dealing with customers by phone and email
Experience with accounting, CRM or business software
Basic bookkeeping or accounts administration experience
Good general computer skills and the ability to pick up new systems
A practical, positive approach and willingness to help where needed
Experience in a small business, manufacturing, wholesale or a product-based environment would be helpful, but isn't essential.
More importantly, we're looking for someone who is a good fit for our team and has the skills and attitude to grow into the role.
Why Join Eazy Gleam?
Permanent full-time position, Monday to Friday
Friendly, supportive and down-to-earth team
Varied role with exposure to different areas of the business
Training and support while you learn our systems and products
On-site parking at our Coopers Plains facility
Opportunity to develop your skills and take on more responsibility over time
We're a small team, so this is a role where you'll genuinely get to know our customers, understand how the business works and see the contribution you make.
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📌 Customer Service & Administration Officer (Brisbane)
🏢 Eazy Gleam Products
📍 Brisbane