Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Known for its distinctive, fashion-forward style and exceptional craftsmanship Jimmy Choo has become a pioneer in the art of celebrity dressing and red-carpet style. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. Creative Director Sandra Choi has been with the brand since its inception in **** with a vision to create one of the world's most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide.
Jimmy Choo is part of the Capri Holdings Limited global fashion luxury group publicly listed on the New York Stock Exchange under the ticker CPRI. Alongside
Jimmy Choo
, Capri Holdings Limited operates Michael Kors.
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Known for its distinctive, fashion-forward style and exceptional craftsmanship Jimmy Choo has become a pioneer in the art of celebrity dressing and red-carpet style. Women's shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. Creative Director Sandra Choi has been with the brand since its inception in **** with a vision to create one of the world's most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide.
Jimmy Choo is part of the Capri Holdings Limited global fashion luxury group publicly listed on the New York Stock Exchange under the ticker CPRI. Alongside
Jimmy Choo
, Capri Holdings Limited operates Michael Kors.
About the Role




Step into the world of luxury fashion with an exciting opportunity to join
Jimmy Choo QVB
as our next
Sales Supervisor (3IC)
.
As the
Third In Charge (3IC)
and a key member of the leadership team, you will work closely alongside the
Store Manager and Assistant Store Manager
to support the day-to-day success of the boutique. This is a hands-on leadership role where you'll lead by example on the sales floor, assist in coaching and developing the team, and help deliver exceptional commercial and operational results.
You will play an significant role in ensuring every client receives the world-class experience that Jimmy Choo is renowned for, while helping to drive sales performance, team engagement, and overall store success.
What You'll Be Doing
Supporting the Store Manager
in the day-to-day leadership and operations of the boutique.
Driving Sales Performance
by leading from the front, achieving sales targets, and identifying opportunities to grow the business.
Team Leadership & Development
through coaching, motivating, and supporting team members to deliver their best performance.
Luxury Clienteling
by building meaningful relationships with local and international clientele and delivering personalised service experiences.
CRM & VIP Experiences
by maintaining client relationships, driving appointment bookings, and supporting exclusive in-store events and activations.
Operational Excellence
through assisting with stock management, inventory processes, visual merchandising standards,



and back-of-house operations.
Taking the Lead When Required
by confidently acting as a key leader within the boutique and supporting the management team to ensure seamless store operations.
This is a permanent full-time opportunity working
38 hours
per week across five days, based in our beautiful Jimmy Choo boutique located in Sydney's iconic Queen Victoria Building (QVB), with a
Sunday to Thursday
roster.
About You
You are an experienced retail professional who is ready to take the next step in your leadership journey. You thrive in a luxury environment, love building client relationships, and enjoy supporting and developing others to succeed.
You'll bring:
2+ years' experience in a retail leadership, keyholder, supervisor, or management position, ideally within luxury or premium retail.
Proven ability to support store leadership and motivate a high-performing team.
A passion for delivering exceptional customer experiences and building long-term client relationships.
Strong commercial awareness and a drive to achieve sales targets.
Knowledge of specialty retail, including visual merchandising, business development, and store operations.
Strong organisational and communication skills.
Why Join Jimmy Choo?
At Jimmy Choo, you'll be part of
Capri Holdings
, a global luxury fashion group home to some of the world's most iconic brands.
What's in It for You?
Career development opportunities across all Capri Holdings brands
Work for one of the world's leading luxury fashion houses
Generous staff discounts
Additional annual leave benefits
Paid Parental Leave
Birthday Leave
Employee Assistance & Wellbeing Program
A collaborative, supportive, and inspiring team culture
The opportunity to work with exceptional products and a loyal luxury clientele every day
#J-*****-Ljbffr

📌 Sales Supervisor - Qvb (Sydney)
🏢 Jimmy Choo
📍 Sydney