DFP Recruitment is seeking 5 experienced Customer Service/Contact Centre Consultants to join a short-term outbound customer engagement campaign commencing in early September.
This is a fixed‐term contract of approximately 2–3 weeks, providing an excellent opportunity for candidates who are immediately available and comfortable working in a high‐volume outbound calling environment.
Please note: This role is in‐office only.
There are no work from home opportunities for the duration of this assignment.
About the Role
Working as part of a dedicated campaign team, you will contact existing customers to understand their interests, gather information and identify suitable opportunities for further engagement.
Conduct outbound calls to customers using an automated dialling platform
Follow structured call scripts and qualification processes
Capture accurate customer feedback and call outcomes
Record customer insights and reasons for non‐progression
Identify and refer suitable prospects for further follow‐up
Maintain accurate customer records and campaign notes
Meet daily activity, quality and data accuracy requirements
Work effectively within a fast‐paced, target‐driven environment
About You
We are looking for confident and customer‐focused individuals who enjoy speaking with people and can quickly learn new systems and processes.
Previous contact centre, outbound calling or customer service experience
Excellent verbal communication and interpersonal skills
Confidence working within a structured or scripted environment
Strong computer skills and the ability to navigate multiple systems
Accurate data entry and administration skillsThe ability to work towards daily activity and quality targets




A professional and positive approach to customer interactions
Experience within automotive, retail or sales environments will be advantageous but is not essential.
What's on Offer?
Short fixed‐term contract of approximately 2–3 weeks
5 positions available
Training commencing 3 September ****
Campaign commencing 7 September ****
Full training and ongoing campaign support provided
Client interviews will be conducted from 12pm on Wednesday, August 19th until COB Friday, August 21st.
Please note: This is a short fixed‐term contract and is not expected to extend beyond the campaign period.
Candidates should be available for the full duration of the assignment.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or ************ and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
Applicants recent to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
Do not submit any sensitive personal information in your resume.
For further information on how DFP processes your personal information please review the DFP Information Collection and Privacy Policy via .
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📌 Outbound Customer Service Operator (Adelaide)
🏢 Dfp Recruitment
📍 Adelaide