BASSCARE | Hospitality - Aged Care - Food Service Assistant
At BASSCARE, we believe dining should be an extraordinary partof every resident's day.
We're seeking a passionate,detail-oriented
Front House Supervisor
to lead andelevate our restaurant-style dining service across multiplesites.
What You'll Be Doing
Drive and lead a premium restaurant-style dining experienceacross all sites, maintaining dignity, professionalism andattentiveness for our residents.
Ensure meals are plated accurately in accordance withchef-prepared sample plates.
Work collaboratively with Head Chefs to continuouslyimprove hospitality standards.
Conduct regular service observations and provide real-timecoaching and feedback to staff.
Ensure compliance with food safety legislation andorganisational policies.
Monitor protected food handling, temperature control anddocumentation.
Complete and maintain digital food service records.
Workforce & Roster Management
Manage and handle the Food Service Assistant Rosters acrossall sites.
Minimise reliance on agency staff to support cost controland consistency.
Manager FSAs including recruitment, induction andperformance management.
Training & Development
Design and deliver structured service training to FSAs,PCAs and Wait Staff.
Coach teams on plating standards, table etiquette, residentcommunication, allergen awareness and food safetycompliance.
Conduct regular refresher training.
Hours of Work & Location
2x Job Share Positions available.
Permanent Part Time, 52.5 hours per fortnight
7 shifts per fortnight: 7:00am–3:00pm and11:30am–7:30pm
Rotating roster across days, evenings and weekends(Monday–Sunday)
Ashburton, Canterbury and Glen Iris.
Why work at BASSCARE?




$30 - $35 per hour + Super + Salary Packaging
Not-for-Profit salary packaging
– up to$15,900 per year + Meals & Entertainment benefits
Guaranteed permanent hours per fortnight with consistent,predictable shift patterns.
Ongoing training and professional developmentopportunities
Access to our Employee Assist Program (EAP)
Access to our amazing Recognition and Reward program
Regular social functions
Supportive and inclusive team environment
What You Bring
You are an experienced hospitality leader who thrives ondeveloping people and creating memorable dining experiences.
Youenjoy being hands-on, solving problems and supporting teams toachieve consistently high standards.
Minimum 3 years of experience in hospitality management orleadership.
Food Safety Supervisor certificate or similar.
A strong background in restaurant, hotel or butler-styleservice including fine dining or wait staff experience.
Proven experience training staff and managingperformance.
Solid understanding of food safety standards and aged careservice requirements.
Experience managing operations across multiple sites.
Ability to use and accurately complete digital food safetyrecords and documentation.
Current Police Check (or willingness to obtain).
Working Rights in Australia.
Current driver's licence and ability to travel betweensites.
Experience in Aged Care preferred (highly desirable)
About BASSCARE
BASSCARE has supported older adults in Boroondara for nearly 70years.
We offer a unique blend of aged care including residentialcare and retirement living, dementia services, community servicesand home-based care.
Our team is proud to deliver high-qualityservices that promote independence, inclusion and dignity.
#J-*****-Ljbffr

📌 Front House Supervisor (Melbourne)
🏢 Boroondara Aged Services Society (BASScare)
📍 Melbourne