Administration Officers- Full Time - Bathurst NSW
Psychsolutions Health and Wellbeing – Bathurst NSW
PsychSolutions Health & Wellbeing – Bathurst, NSW
Join a thriving, warm, and highly professional mental health practice supporting people across the lifespan.
PsychSolutions Health & Wellbeing is a rapidly growing multidisciplinary practice providing high-quality psychological and allied-health services across the Central West. We're looking for a friendly, organised and proactive
Administration Officer
to become an integral part of our Bathurst team.
This is a wonderful opportunity to join a supportive, collaborative workplace where your role genuinely makes a difference in the lives of our clients and clinicians.
About the Role
The Administration Officer is the first point of contact for clients, referrers, and stakeholders. You will provide exceptional customer service while ensuring our clinical team is supported to deliver high-quality care.
Key responsibilities include:
Reception & Client Support
Welcoming clients with warmth and professionalism
Managing a busy reception environment
Answering incoming calls and responding to emails promptly
Scheduling appointments for multiple clinicians across varied calendars
Providing information to clients, families, schools, GPs, NDIS providers and support coordinators
Maintaining confidentiality and sensitivity at all times




Administration & Practice Operations
Daily reconciliations, payments, invoicing and receipting
Medicare, DVA, NDIS and private billing processing
Managing referrals, intake forms and client documentation
Monitoring clinician waitlists and availability
Assisting with room preparation and ensuring a welcoming practice environment
Liaising with clinicians, management and external partners
Supporting compliance processes and accurate record keeping
General office duties including filing, scanning and correspondence
About You
Warm, friendly and confident in working with people from all walks of life
Highly organised with solid attention to detail
Able to prioritise tasks in a quick-paced environment
Professional, reliable and proactive
Comfortable using practice management systems (experience with Best Practice or similar is desirable but not essential)
Experienced in administration or reception—experience in allied health, medical, or psychology settings highly regarded
What We Offer
Supportive and inclusive team environment
Competitive hourly rate based on experience
Opportunity for a long-term, meaningful role where your contribution truly matters
Applications Close:
21st August ****
Contact:
Melissa Theobald
Email:
******
Shortlisted applicants will be contacted for an interview.
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📌 Administration Officers- Full Time - Bathurst Nsw
🏢 Psychological Solutions
📍 Bathurst