Love developing people? Ready to help teams Share the Chi?
At Yo-Chi, we're all about seriously good frozen yogurt, even better energy, and creating spaces where people feel welcome, happy and inspired. We're a proudly family-owned Australian business that's grown year on year, with even bigger goals ahead. With a strong and expanding footprint, we're driven to make a genuine difference through the impact we have and the positive energy we bring. That's how we Share the Chi.
As we continue to grow across Sydney, we're looking for an energetic Training Leader to join our Operations Team. If you thrive on coaching others, love hospitality, and get a kick out of seeing people succeed, this could be your perfect next move.
What you'll be doing
No two days are the same. You'll play a key role in setting up our new venues for success while supporting our existing teams to continuously improve.
You'll Be Responsible For
Leading training for exciting new venue openings across Sydney
Supporting recruitment, onboarding and training of new venue teams
Creating engaging training plans, workshops and learning resources
Coaching Venue General Managers and teams to build confidence, capability and consistency
Supporting food safety, compliance and operational excellence across venues
Completing venue audits to maintain our high standards
Rolling out new systems,



processes and national training initiatives
Working closely with Operations Leaders and the Learning and Development team
Identifying knowledge gaps during venue visits and creating practical training plans
Building a culture of continuous improvement across the region
You'll thrive in this role if you:
3 + years experience in a Training position in hospitality or retail.
Love coaching, mentoring and developing people
Are highly organised and can manage multiple priorities
Bring positive energy and enjoy working with a variety of people
Enjoy being on the road and supporting multiple venues
Are passionate about delivering exceptional guest experiences
Have a continuous improvement mindset and love finding better ways to do things
Here's what you can expect:
Market-competitive salary + bonus potential
2 paid volunteer days every year
Exposure to International Opportunities
Free Yo-Chi on shift + 50% off shift discounts
Flexible working hours
Access to The Happiness Hub for wellbeing, learning, and support
Real career progression and leadership growth, including international opportunities
A people first culture where your impact matters
The opportunity to be involved in exciting new venue openings
Work alongside passionate leaders who genuinely care about your growth
#J-*****-Ljbffr

📌 Regional Training Leader (Sydney)
🏢 Yo-Chi Frozen Yogurt
📍 Sydney