About the Organisation
We're partnering with a dynamic Australian organisation that has a strong focus on customer experience. As part of an evolving People & Culture function, there is an opportunity for an experienced leader to shape the future of people operations, workforce technology and employee experience.
About the Role
This leadership role will lead the evolution of People Operations, People Technology and workforce reporting capabilities across a complex and rapid-moving environment. Sitting within the People & Culture leadership team, you'll be responsible for creating a modern, scalable and service-oriented operating model that delivers exceptional employee experiences while supporting organisational growth and transformation.
The role combines strategic leadership with operational delivery, overseeing people services, technology optimisation, governance, workforce insights and continuous improvement initiatives.
Key areas of focus include:
Developing and executing the People Operations and Technology roadmap and priorities
Leading and maturing people services and shared services capabilities
Driving process simplification, automation and digital transformation initiatives
Enhancing people systems, reporting and workforce data capabilities
Establishing robust governance, risk and compliance frameworks




Partnering with senior leaders to improve organisational effectiveness and employee experience
Building a high-performing team and fostering a culture of continuous improvement
About You
You are a commercially minded People leader with extensive experience leading People Operations, HR Services, Employee Services or HR Technology functions.
You'll bring:
Significant leadership experience across People Operations, HR Services or HR Shared Services
Strong experience with HR technology, HRIS platforms and digital enablement projects
Expertise in service delivery, process improvement and operational excellence
Strong governance, risk and compliance capabilities
An analytical mindset with the ability to leverage workforce data and insights to influence decision making
Outstanding stakeholder management skills with the ability to engage and influence senior leaders
A collaborative leadership style with a focus on capability building and team development
The Opportunity
This is a rare opportunity to join an organisation at a pivotal point in its evolution and play a key role in shaping the future of its People function. You'll have the opportunity to modernise people services and leave a lasting impact on employee experience, technology capability and operational effectiveness
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📌 People Operations And Technology Leader (Sydney)
🏢 Tandem Partners
📍 Sydney