Permanent Full Time | Location: Punchbowl, NSW | Salary: $ 85,****** + Super + Salary Packaging
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.
Your opportunity
Every person deserves the opportunity to build a future through meaningful work. As an Employment Coach within Mission Australia's Inclusive Employment Australia Service, you'll walk alongside people living with disability, injury or health conditions as they take steps toward sustainable employment and greater independence. Working from a strengths-based, participant-led approach, you'll support individuals to overcome barriers, build confidence, develop job readiness skills and connect with inclusive employers who recognise their potential. This is a rewarding opportunity to create lasting change, helping people achieve employment goals while contributing to more inclusive communities across Australia.
Key responsibilities
Build authentic, respectful relationships with participants as their primary point of contact throughout their employment journey
Support participants through engagement, pre-employment, employment and post-employment phases of the program
Complete assessments to identify strengths, skills, experience and barriers to employment
Develop individualised employment and goal plans aligned to participant aspirations and needs
Provide practical job readiness support including resumes, cover letters, interview preparation and job search strategies




Facilitate group activities that build participant confidence, capability and work-life skills
Advocate for participants with employers, government agencies and community support services
Develop and maintain strong relationships with local employers to create employment opportunities and workplace inclusion
Ensure accurate participant records, case notes, reporting and compliance activities are completed within required timeframes
Contribute to service development, community engagement activities and continuous improvement initiatives
Build productive relationships with tenants, contractors, consultants, government agencies and internal stakeholders
Requirements for success
Certificate III or IV in Community Services, Employment Services, Career Counselling or a related discipline, or a willingness to work towards achieving one
Strong customer service experience with the ability to build trusted stakeholder relationships
Experience supporting people facing barriers to employment, education or personal development and working with people living with disability and other vulnerable community member
Ability to manage a caseload, prioritise competing tasks and achieve performance objectives
Strong administrative skills with excellent attention to detail and record management capabilities
Strong interpersonal skills and the ability to engage respectfully with diverse communities
Intermediate Microsoft Excel skills with the ability to analyse data and prepare reports




Consistently achieve monthly employment placement and outcome targets, supporting positive employment outcomes for participants
Willingness to travel outreach services within Canterbury- Bankstown area
Current Driver Licence and WWCC required
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.
Your perks
Rewarding Work- every day you know you're making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay)
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
Mission Australia believes a person's circumstances shouldn't define their future and that given the right support, everyone can reach their full potential. That's why we stand together with Australians in need, until they can stand for themselves.
Learn more about Mission Australia and our purpose.
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