Select how often (in days) to receive an alert:
We bring the energy – through purpose and people
.
Not just through the infrastructure weoperate, but through the way we show up for each other, ourcustomers'and our communities. The future of energy is in our hands.Let'sshape it together.
As a
Business Operations Lead LV (DERMS)
, you'll support the Renewables Integration team in the day-to-day operation of AusNet's Distributed Energy Resource Management System (DERMS). This includes device registration, commissioning support, issue triage and troubleshooting, helping ensure customers are supported and DER operations meet regulatory and customer requirements.
This is a
part-time chance (0.6 capacity and up to 6 months duration and we're flexible with how this combination looks)
based in
Southbank, Melbourne
, with a hybrid work arrangement, and sits within the
Customer & Community team
in our Distribution business.
Whatyou'llbe doing in this role:
Use AusNet's DERMS and related systems to support the connection and operation of solar, battery and other customer energy systems
Investigate and resolve customer, installer and industry enquiries relating to registration, commissioning, testing and ongoing operation, escalating complex issues where required
Build expertise in emerging technologies, systems, processes and regulatory requirements through training and hands‐on experience
Collaborate with customers, installers, technology vendors and internal stakeholders to deliver timely solutions and successful connection outcomes
Support continuous improvement initiatives by identifying issues, testing enhancements and contributing to process and system improvements
Achieve service and customer outcomes while contributing to a positive, collaborative team environment
You don't need to check every box; however,



we are looking for a good combination of:
Strong organisational and problem-solving skills, with an interest in conducting desktop-based investigations, identifying root causes, and driving the resolution of customer, technical and systemic issues through to completion
Ability to manage multiple priorities and contribute to initiatives and projects from concept through to implementation
A proactive, hands‐on approach with a genuine interest in renewable energy, new technologies and the energy transition
Understanding of renewable energy technologies, solar and battery systems, electricity distribution networks and broader energy market trends
Experience in a customer‐facing operational role, ideally within the energy sector, with the ability to build relationships, understand stakeholder needs and resolve issues effectively
Exposure to SCADA, control room or network operations environments is advantageous
Qualifications in Electrical Engineering, Electrotechnology, Renewable Energy, or a related technical discipline are desirable.
The AusNet experience is all about...
Solving some of the most complex energy challenges of our time
:We love unpacking clever ways and looking at things differently.
Building an energy future to be proud of:
We'rea trusted leader, with deepexpertise, driven to dowhat'sright for our customers and communities.
Being apartofa team that cares deeply about each other:
We share in the good times. We support in the tough times. Andwe'rehumble through and through.
We'recommitted to building an inclusive culture and a diverse workforce. We believe different perspectives are essential to our success, and we encourage all applicants to apply. If you need any adjustments during the recruitment process,we'rehappy to discuss how we can support you.
At AusNet, we bring the energy!
#J-*****-Ljbffr

📌 Business Operations Lead Derms (Melbourne)
🏢 SP AusNet
📍 Melbourne