Senior Scrum Master
About the role:
To succeed in this role, you must have exceptional communication and
presentation skills, be adept at wearing multiple hats as well as experience
working on large programs of scale. This project is rapid paced, with tight
deadlines so it is essential that you thrive in a pressured environment and can
demonstrate resilience and flexibility.
This is a fantastic opportunity to work on a significant program, within a
supportive and collaborate environment.
What you'll do:
Responsible andaccountable for managing flow, sequencing, slicing and
velocity of work. Support backlog management. Drives removal of impediments.
Monitors Squad performance and identifies opportunities for improvement.
Manage 2/3 squads' scope and deliverables to ensure program timelines are
being achieved.
Responsible for facilitating workshops and events, including Quarterly
Planning Events and Tribe Release Planning.
Responsible for ensuring squad is compliant with appropriate governance and
practices.
Responsible for squad level reporting, managing RAID.
Work with Product Owners to manage and prioritise work through the backlog,
ensuring work is tracked and progressing and that there is an appropriate
balance across Squad members.
Work with Scrum Masters / Platform Delivery Leads / Program Tribe leadership
to sequence work and manage dependencies across squads and tribes.
Ensure a high-level understanding of what the squads' are delivering and
manage squad scope and deliverables to ensure program timelines are being
achieved.
What you'll bring:
Minimum of 5-10 years' Scrum Master/Project Management experience working on
large programs of scale within large enterprise environments
Previous experience using Agile in a large complex environment, with a deep
understanding of the core principles of agile methodology.
A background in Finance would be advantageous
Understand the long-terms goals of the squad, and how they deliver to those




goals on a sprint-by-sprint basis.
Strong delivery skills and ability to clearly define project objectives,
benefits, and ability to deal with ambiguity.
Experience in managing geographically dispersed team, including offshore
Excellent stakeholder engagement and ability to develop trust and credibility
with executive level through to the squad.
JIRA, JAR knowledge
What You'll Enjoy
Access our award-winning Shine platform – your central hub for exclusive perks,
wellbeing support, career development, and recognition. Shine has been
recognised for excellence in employee experience, making it easier than ever to
access what matters most to you.
Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5
days paid flexible leave annually
Paid study support, career breaks, on-the-job learning, and a $1,000 referral
bonus for eligible employees
Free wellbeing coaching, a dedicated Employee Council, and confidential EAP
access
Discounts at 400+ retailers, insurance savings, gym memberships, and reduced
super fees
Paid volunteer leave, donation matching, and unlimited emergency response
leave
Performance-based bonuses and Suncorp shares for eligible employees
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits: Suncorp Employee Advantages

At Suncorp we believe we are our best when our workforce is as diverse, talented
and passionate as the communities in which we live and operate, and where our
people feel included, valued and connected. We are passionate about inspiring
our people by creating a diverse, accessible, and inclusive culture, offering
flexible work, career development and internal mobility, and building connected
relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our
recruitment process or in the workplace, we encourage you to contact
for a confidential conversation.
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📌 Senior Scrum Master - Digital Customer (Digital Claims) (Brisbane)
🏢 Suncorp
📍 Brisbane