Pathways Physiotherapy – Ferntree Gully VIC
Are You the Superstar Receptionist We're Looking For?
Pathways Physiotherapy | Ferntree Gully, Melbourne VIC
Casual, progressing to Part Time | Minimum 2 shifts per week
Are you –
Passionate about working in an environment where we encourage people to become active, healthy and happy;
Searching for an prospect to learn and grow your professional and personal skills;
Excited to be working with, and contributing to, a friendly and supportive team culture;
Someone who loves working in an open, light and bright clinic;
Ready and willing to start ASAP.
If you answered yes to all the above, then you may be the person we're looking for!
This position is ideal for someone super reliable, efficient and friendly, and keen to join the wonderful Reception team in our growing Physiotherapy clinic.
Previous reception or customer service experience is required — Cliniko experience is highly regarded.
The Role
This role will
start as casual
, with a
minimum of 2 shifts per week
, initially covering
afternoon shifts (2:00pm–8:00pm)
. For the right person, this will
progress to a part-time position
(around 4 shifts a week),



with a mix of morning (8:00am–2:00pm) and afternoon shifts. Saturday mornings may occasionally be required.
Our Ideal Superstar Receptionist Will –
Bring warmth to every client interaction, big or small;
Keep their cool, even when the clinic gets busy;
Sweat the small stuff — accuracy and attention to detail matter to us;
Communicate brilliantly, whether it's with a client, a physio, or the whole team;
Stay organised and think one step ahead;
Take ownership and run with things, without needing to be told twice;
Roll with change — flexible in how they think and how they work.
What You'll Be Doing
Greeting clients and helping them feel comfortable from the moment they walk in
Answering phones, emails and face-to-face enquiries
Processing payments and managing appointment bookings
Supporting our physiotherapy and Pilates team so they can focus on great client outcomes
Monitoring stock levels and ordering supplies as needed
Keeping the clinic running smoothly behind the scenes
#J-*****-Ljbffr

📌 Part Time Receptionist (Melbourne)
🏢 Pathways Physiotherapy
📍 Melbourne