Automotive Warranty Clerk – Bartons Capalaba
Join a team that values precision, teamwork, and real career growth!
Are you an experienced Warranty Clerk looking for a stable role in a fast-paced dealership? This is your opportunity to become a key part of the Bartons Capalaba service team, where your eye for detail and process will directly support customer satisfaction and business performance.
Why Bartons?
With a proud 80-year legacy, Bartons is a family-owned automotive leader that sells over 650 vehicles per month across top-tier brands including Hyundai, Mitsubishi, Nissan, Subaru, GWM, Chery, MG, and LDV.
We are known for exceptional customer service and a supportive, growth-driven culture that encourages professional development and celebrates success.
At Bartons, you can expect:
A genuinely supportive, people-first culture
Manufacturer-led training and development
A fun, social atmosphere with regular team events
Stable employment with transparent career pathways
About the Role
As our Automotive Warranty Clerk, you'll be the linchpin between the service department, technicians, and manufacturer reps. Your day will revolve around ensuring accurate warranty submissions, tracking claims, and keeping things compliant with both internal and factory guidelines.




Key responsibilities include:
Processing and submitting warranty claims promptly and accurately
Reviewing repair orders and technician notes for eligibility
Tracking claim status and reconciling payments
Liaising with manufacturer reps for audits and policy updates
Supporting the Service Manager with warranty-related reporting
What You'll Bring
Prior experience in a warranty, service admin, or automotive office role
Familiarity with DMS systems (e.g. Pentana, ERA)
Strong attention to detail and document accuracy
Professional, confident communicator (written and verbal)
A proactive mindset with great time management
Automotive dealership experience is highly desirable
What's in It for You?
Competitive salary + super + staff discounts
Monday to Friday hours – enjoy your weekends
Long-term career stability and training support
Access to our Employee Rewards Program and EAP
A close-knit, experienced team that's fun to work with
Diversity & Inclusion
Bartons is proud to be an equal opportunity employer. We encourage applications from women, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.
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📌 Automotive Warranty Clerk (Gold Coast)
🏢 Bartons
📍 Gold Coast