Are you a commercially driven business development professional with a strong ability to identify opportunities, build trusted client relationships and convert leads into profitable contracts? We need you at ARA Property Services, a highly reputable national company that is rapidly expanding across Australia and New Zealand!
About the role
ARA Property Services is looking for a proactive and commercially minded Business Development Manager to identify, develop and secure new business opportunities across ARA Property Services, ARA Indigenous Services and associate entities.
Reporting to the Head of Business Development, you will play a key role in generating new leads, managing tender and proposal activity, building strong client relationships and supporting growth across a national portfolio.
This is a role for someone with a genuine "hunter" mindset - someone who can confidently prospect, engage with decision-makers, understand client needs and convert opportunities into commercially viable contracts. You will also help embed Indigenous participation, social procurement and community outcomes into new business opportunities through ARA Indigenous Services.
Duties include (but are not limited to):
Proactively identify and pursue new business opportunities across commercial cleaning, healthcare cleaning, property maintenance, waste management, hygiene, consumables and integrated facility services.
Develop and maintain a strong sales pipeline across target sectors, including commercial, industrial, healthcare, education, government, aviation, food manufacturing and multi-site facilities.
Undertake market mapping, prospecting, cold outreach, site visits, client meetings and industry networking to generate qualified leads.
Convert qualified opportunities into profitable contracts while ensuring pricing, service scope and delivery expectations are practical, commercially viable and achievable.
Lead or support the preparation of high-quality tender submissions, expressions of interest, requests for quote and client proposals.
Work closely with operations, finance, safety, compliance and ARA Indigenous Services stakeholders to ensure tender responses are accurate, competitive and operationally deliverable.
Build and maintain solid relationships with current and prospective clients, procurement teams, facility managers and key decision-makers.




Support client retention and growth by identifying cross-sell and upsell opportunities across ARA Property Services, ARA Indigenous Services and wider ARA Group capabilities.
Support initiatives that create tangible outcomes for Aboriginal and Torres Strait Islander peoples and communities through sustainable employment, community partnerships, training and mentoring.
Coordinate smooth mobilisation and handover of new contracts to operations teams, including clear documentation of scope, pricing assumptions, labour requirements, client expectations, risks and Indigenous engagement commitments.
Maintain accurate CRM records, sales pipeline reports, client notes, tender outcomes and forecasting data.
About you
You will bring strong commercial drive, excellent relationship-building skills and the confidence to generate and convert new business opportunities. You will be comfortable working across multiple sectors and collaborating with internal teams to deliver practical, client-focused solutions.
You will also bring:
Proven experience in business development, sales, account management or tender-led growth roles.
Experience in facilities management, cleaning, property services, maintenance, labour hire, government contracting or a related service industry.
Strong commercial acumen, including pricing, margin control, cost modelling and contract negotiation.
Demonstrated ability to generate leads, build pipeline and convert opportunities into successful commercial contracts.
Experience preparing or contributing to tenders, proposals and formal client submissions.
Strong stakeholder engagement skills, with the ability to communicate effectively with clients, operations teams, senior leaders and community stakeholders.
Excellent written and verbal communication skills, with strong attention to detail.
A sound understanding of service delivery in labour-based, multi-site environments.
Understanding of government procurement,



Indigenous procurement policies or supplier diversity requirements will be highly regarded.
Existing networks across commercial property, government, health, education, infrastructure, aviation or industrial sectors will be highly regarded.
Diploma or bachelor's degree in a related discipline will be highly regarded.
Current Police Check and Working with Children Check, or willingness to obtain.
What we can offer
At ARA Property Services, we believe our people are more than just employees. They are the heart of who we are. Every achievement, milestone and moment of progress is made possible by the passion, dedication and care our team brings to work each day. That's why we are deeply committed to creating an environment where our people feel valued, supported and inspired to grow.
Competitive salary and tenure award
A suite of benefits covering health and well-being, financial assistance, lifestyle perks, and technology discounts, including corporate gym membership and private health insurance
Novated Lease Facility
Convenient access to public transport within walking distance
Opportunities to give back and engage through meaningful community events and initiatives
Employee Assistance Program (EAP) for you and your family
The chance to work within a multifaceted company offering diverse divisions and endless opportunities for learning and advancement.
ARA Property Services supports equal employment opportunity, inclusion, and diversity in the workplace. Visit our website at
About the Company
ARA Property Services is a national commercial cleaning and property maintenance company. Through our commitment to excellence and drive to be better, ARA Property Services has earned a prominent reputation and enjoyed significant growth in the commercial cleaning industry for over 20 years.
We are specialists in the cleaning and maintenance of offices, retail outlets, commercial buildings, multi-sites, and educational facilities. We are a provider of integrated property maintenance services, offering contract cleaning, maintenance services, carpet steam cleaning, professional window cleaning, graffiti removal, and emergency property-related services. Our extensive customer base, spanning the capital and most regional areas throughout Australia and New Zealand, provides us with clear insight into the unique requirements of all our customers.
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📌 Business Development Manager (Melbourne)
🏢 ARA Property Services
📍 Melbourne