Looking to kick-start your career in a supportive corporate environment?
About the Opportunity
We are looking for someone with a positive attitude, great customer service skills and a genuine willingness to learn. Whether you have worked in retail, hospitality, customer service, call centres or administration, we would love to hear from you.
Why Join Crawford?
No insurance experience required – we will teach you everything you need to know
Supportive, social team that wants to see you succeed
Join a global leader in insurance and claims management
Genuine career progression and development opportunities
About You
Positive, enthusiastic and eager to learn
Passionate about delivering great customer service
Solid communication and relationship-building skills
Highly organised with excellent attention to detail
Able to manage competing priorities in a fast-paced environment




A team player who enjoys helping others
Key Requirements
Exceptional customer service skills
Strong organisational and time management skills
Excellent verbal and written communication
High attention to detail
Administration, call centre, retail or customer service experience highly regarded
Insurance or claims experience desirable but not essential
Key Responsibilities
Register and lodge claims
Manage team inboxes and correspondence
Update and maintain claims management systems
Prepare reports and documentation
Respond to customer enquiries via phone and email
Liaise with clients and service providers
Provide administrative support to the wider team
Assist with claims-related activities as required
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📌 Business Services Administrator (Sydney)
🏢 Crawford
📍 Sydney