Medical Receptionist – Position Available
Medical Receptionist – Position Available
About Us
SkinGP is a leading skin cancer clinic committed to providing exceptional patient care through early detection, diagnosis, and treatment of skin cancer. Our modern, purpose-fitted out clinic in Glen Iris offers a professional, supportive, and patient-centered environment, equipped with the latest technology and designed to deliver an outstanding patient experience.
As our Glen Iris clinic continues to grow, we are seeking an experienced and motivated
Medical Receptionist
to join our friendly team and contribute to the delivery of high-quality healthcare services.
The Role
We are looking for a professional, enthusiastic, and highly organised Medical Receptionist who is passionate about patient care and exceptional customer service.
This is a part-time position, working 3 days per week (8:00am to 5:30pm), totaling 27 hours per week.
As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the smooth day-to-day operation of the practice.
Key responsibilities include:
Greeting patients and visitors in a warm, professional manner
Managing incoming and outgoing phone calls
Scheduling, confirming, and coordinating appointments and procedures
Assisting patients with enquiries and providing exceptional customer service
Processing payments, invoicing, receipting, and preparing quotes
Maintaining accurate patient records and administrative documentation
Supporting general reception and administrative duties
Adhering to practice policies, procedures, and privacy requirements




Working collaboratively with doctors, nurses, and fellow reception staff
Key Selection Criteria
To be successful in this role, you will have:
Previous healthcare reception experience (essential)
Experience with Best Practice software (highly regarded)
Excellent written, verbal, and interpersonal communication skills
Outstanding organisational skills and attention to detail
The ability to multitask and remain calm under pressure
A positive, friendly, and qualified manner
Strong customer service skills and a patient-first approach
Understanding of patient confidentiality and privacy legislation
The ability to work both independently and as part of a team
Previous experience in healthcare reception is essential.
This position requires on-site attendance.
What we can offer:
Above-award remuneration, based on experience
A modern, purpose-built clinic in a convenient Glen Iris location
A supportive, collaborative, and professional team culture
Comprehensive onboarding and ongoing training
Opportunities for career progression and professional development
The chance to join a growing, multi-site organisation dedicated to excellence in skin cancer medicine and patient care
Training Requirements
The successful applicant will be required to attend our
Woodend clinic
for an initial
two-week onboarding and training period
. This hands-on training will provide comprehensive exposure to SkinGP's systems, processes, and patient care standards, ensuring a smooth transition into the role at our Glen Iris clinic. Following the completion of training, the position will be based at our
Glen Iris location
.
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📌 Medical Receptionist – Position Available (Melbourne)
🏢 SkinGP
📍 Melbourne