We are seeking a skilled Field Service Technician to join the team at Alya Access, a leading provider of access equipment solutions. Join our team and be part of an Australian owned company that values its employees and is dedicated to their growth and success.
About us
Alya Access is a leading provider of access equipment solutions, serving a diverse range of industries across Australia. With a focus on innovation, safety, and customer service, we are committed to delivering reliable and cost-effective access solutions to our clients.
What we offer
Market-competitive salary with flexible hours
Tools of the trade (phone, laptop etc.)
Work vehicle provided
Ongoing training and opportunities to develop your skills
A supportive and collaborative work environment
About the role
As a Field Service Technician, you will be responsible for the maintenance, repair, and servicing of our diverse range of access equipment, ensuring our customers receive reliable and efficient service. This is a full-time position based in our Thomastown, VIC location.
What you'll be doing
Perform scheduled maintenance and repair work on a variety of access equipment, including aerial work platforms, scissor lifts, boom lifts, forklifts and telehandlers
Diagnose and troubleshoot equipment issues,



determining the most appropriate course of action
Carry out field service calls to customer sites, providing on-site repair and maintenance services
Maintain comprehensive records of all work completed, including parts used and recommendations for future servicing
Work closely with the workshop team to ensure the efficient and timely completion of all tasks
Adhere to all relevant health, safety, and environmental regulations
What we're looking for
Relevant trade qualifications, mechanical trade or equivalent
Minimum 2 years
of experience as a Field Service Technician, experience in the access equipment or heavy machinery industry an advantage
Strong mechanical and technical aptitude, with the ability to diagnose and repair a wide range of access equipment
Excellent problem-solving and critical thinking skills to identify and resolve complex issues
Proficient in the use of diagnostic tools and equipment
Effective communication skills, both written and verbal, to liaise with customers and team members
A valid driver's license and the ability to travel to customer sites as required
Join a growing Australian family-owned business where your contribution is recognised.
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📌 Field Service Technician (Melbourne)
🏢 Alya Access
📍 Melbourne