The Company
Join a growing, globally backed insurer delivering motor and commercial insurance solutions across Australia. With strong partnerships across leading automotive brands, this organisation is known for its collaborative culture, career development opportunities, and commitment to high-quality customer outcomes.
The Opportunity
We're seeking an experienced Senior Motor Assessor to join a
high-performing team
in a
hybrid
role. This position offers the perfect blend of hands-on assessingand leadership, where you'll manage your own portfolio while mentoring assessors and acting as a key escalation point.
What's in it for You?
Hybrid working flexibility
Up to $150K salary package (including base, super and company car)
Senior-level role with leadership responsibilities
Supportive, team-oriented team culture
Career progression opportunities within a global organisation
Insurance discounts + generous leave entitlements
Key Responsibilities
Provide technical guidance and mentoring to assessors, acting as the first point of escalation




Support leaders with complex customer complaints and claims resolution
Conduct vehicle assessments (digital and onsite) to determine repair or total loss outcomes
Establish accurate market values for settlements and review third-party demands
Oversee repair timelines, ensuring quality and efficiency
Manage customer enquiries and deliver fair, timely claim outcomes
Skills & Experience
3+ years' experience in motor assessing or vehicle repair estimation
Strong background in motor insurance claims
Solid understanding of insurance legislation and industry codes
Strong negotiation, problem-solving, and decision-making skills
Excellent communication and stakeholder management abilities
High attention to detail and ability to manage competing priorities
Qualifications & Requirements:
Trade qualification (Panel Beater, Spray Painter, or Mechanic) or Certificate IV in Vehicle Loss Assessing or extensive assessor experience
Experience in damage assessment and estimating
Drivers licence
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📌 Senior Motor Assessor (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne