- Design and defineServiceNowarchitecture aligned to business, ITSM, and enterprise standards - Lead solution design acrossServiceNowmodules including ITSM, ITOM, ITAM, and HRSD (as applicable) - Provide architectural guidance on platform configuration, customisation, and integrations - EnsureServiceNowsolutions align with security, performance, and scalability requirements - Define integration patterns betweenServiceNowand external systems - Collaborate with business stakeholders, developers, and delivery teams to translate requirements into solutions - Review and approve technical designs, configurations, and development outputs - Establish and enforceServiceNowdevelopment standards, best practices,



and governance - Support platform roadmap planning and continuous improvement initiatives Required Skill Set CTA certified Robust problem-solving skills Platform architecture and design Data model and table design Requirements Required Skills & Qualifications 5+ years' experience working withServiceNow, including experience in an Architect role Strong knowledge ofServiceNowarchitecture, data model, and core platform capabilities Experience designing solutions across ITSM and relatedServiceNowmodules Experience integratingServiceNowwith enterprise systems and cloud platforms Strong understanding of security, access controls, and role-based permissions withinServiceNow ServiceNowcertifications (e.g. Certified System Administrator, Certified Implementation Specialist, or equivalent) Strong stakeholder management and technical leadership skills Excellent analytical, problem-solving, and documentation skills
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📌 Servicenow Architect (Sydney)
🏢 Indigitise
📍 Sydney