We're recruiting on behalf of a well established Sydney law firm who need a hands‐on IT Operations contractor to manage a busy few weeks of change while they finalise their longer term IT setup.
Over the next month or two you'll be the person making sure a big stretch of change lands smoothly: an office move, a phone system changeover, AV setup in the new space, and working alongside the firm's MSP to get networking stood up. There's also a CRM project likely to kick off in the same window.
This is a genuinely hands‐on role. You'll need to be technically robust enough to actually do the work and to sanity check what the MSP delivers, not just coordinate from a distance.
For the right person, this isn't just a month's contract. The firm is planning to bring on a permanent IT Operations Manager later this year to manage their in‐house IT team and own the relationship with their MSP going forward, and the contract is a genuine pathway into that role if it's a fit on both sides.
What you'll be doing in the short term:
Leading the technical side of the office relocation, including desktop, network and AV setup in the new space
Managing the phone system changeover and unified comms transition




Working directly with the firm's MSP to get networking sorted, including some hands on work where neededGetting a CRM project off the ground if timing allows
Providing technical oversight and quality control across all of the above
What the permanent role (if it progresses) would look like:
Owning IT Operations end to end: service desk, infrastructure, telephony and asset management
Managing the in‐house support team and the relationship with the MSP
Building out operational processes, reporting and governance as the firm scales
Owning the IT operations budget, vendor contracts and forecasting
Working closely with the Head of Technology and Cyber Security team on risk and compliance
What we're looking for:
Strong hands‐on infrastructure, networking and endpoint experience
Comfortable working with and holding vendors/MSPs to account
Experience with office moves, telephony systems or AV setup is a big plus
People leadership experience is a bonus for the contract phase, but becomes central if you move into the permanent role
Available to start within the next week or so
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📌 Information Technology Operations Manager (Sydney)
🏢 Lookahead
📍 Sydney