Fast growing organisation in an expanding industry
Permanent role with an immediate start -CBD location
Flexible working arrangements
Market leader in Mental Health
Use your national B2B customer and sales experience
Converge International is an industry leader in providing health and wellbeing and people risk management solutions. We have assisted some of Australia's largest industry, government and corporate clients in supporting their people, building healthy workplaces and resolving their people issues. We provide a range of Employee Assistance Programs, counselling, crisis response and consulting services. We value a supportive and fun culture and use strong teamwork to ensure that the optimal delivery of both off-the-shelf and bespoke services.
About the role
In this role you will build strategic partnerships with large new and existing clients across all sectors including business, enterprise, government, health and education. This includes strategic account planning, proactive relationship and engagement building, sharing of insights, identification of opportunities, solution selling techniques, internal collaboration and proposal development
Duties include:
Utilise a proactive strategic approach to nurture client relationships and achieve sales, growth, and retention targets.
Successfully promote key initiatives to clients to promote engagement.
Generate leads from new and existing clients.
Facilitate strategic annual strategy planning to understand client drivers, environmental impacts, and evolving capabilities and to set an annual account plan that is the foundation of the partnership.
Proactive outreach and relationship management
Collaborate with SMEs in Strategic Solutions to identify, develop and execute solutions support client's needs
Manage client (internal and external) requests to a high standard.
We're looking for an individual who can demonstrate:
Prior EAP industry or healthcare industry experience desirable




Minimum 5 years' experience in Partnership / Account Management
Experience with government agencies
Strong commercial business acumen and client centered approach
Advanced sales experience and strategic selling skills across a range of modalities and platforms (phone, email, digital etc)
Demonstrated knowledge of the SME sector to determine effective sales campaign and acquisition strategies
Strong ability to articulate product, pricing and manage service expectations in a sales environment
Demonstrated ability to deliver reports on sales
Strong sales mindset with the ability to harness opportunities for client growth
Highly motivated and committed to achieving sales and retention targets
Ability to work effectively in a team environment and work collaboratively with others
Highly competent in Customer Relationship Management (CRM) tools such as Salesforce, HubSpot, or similar platforms.
Experience in Allied Health or Human Resources would be highly regarded
This role involves travel to metropolitan and regional locations.
This role involves travel to metropolitan and regional locations.
Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued and connected. We hire for heart. We are passionate about transforming the wellbeing of people at work. It's at the core of all that we do.
Our commitment to you
Competitive remuneration
Volunteer leave
Paid parental leave
Purchasing of additional leave
Flexible working arrangements
Flexible, diverse and challenging work
Access to training and career development
Career development through internal mobility
Lifestyle discounts – Discounted movie tickets, retail discounts and much more
Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive in the workplace. We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds and cultures, including First Nations people and the LGBTQIA+ community.
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📌 Partnerships Manager (Adelaide)
🏢 Converge
📍 Adelaide