We're looking for a reliable, capable and motivated person to join our small team in Helensvale.
We value people who show up, work hard, take responsibility and can be counted on by the people around them.
You don't need vehicle transport experience - we can teach you that. What matters more to us is your work ethic, attitude, common sense, ability to learn and willingness to take ownership.
You'll be helping customers with transport quotes and bookings, answering inbound calls and emails, coordinating jobs and solving day-to-day problems.
As you learn the business, you'll be given more responsibility and independence. We're looking for someone who wants to become a trusted, long-term member of our team, rather than simply looking for their next job.
What You'll Be Doing
Answering inbound customer calls and emails
Providing vehicle transport quotes and assisting with bookings
Following up enquiries and helping convert them into bookings
Coordinating jobs with customers, carriers and depots
Monitoring bookings and following up when required
Managing customer expectations around timing, delays and changes
Resolving customer and operational issues professionally
Taking ownership of tasks and following them through to completion
What We're Looking For
You'll be a great fit if you:
Are reliable and take your work commitments seriously




Have a robust work ethic and positive attitude
Take pride in doing your job properly
Communicate confidently and professionally by phone and email
Learn quickly and have good attention to detail
Use common sense and think through problems before escalating them
Stay calm when dealing with difficult situations or customers
Take initiative rather than waiting to be told what to do
Can work independently once trained
Want a stable, long-term position and the opportunity to grow with a business
Important to Know
This is a full-time, office-based position in Helensvale, Monday to Friday, 9:00am–5:00pm.
It is not a hybrid or work-from-home role.
We're a small team, so every person matters. We're looking for someone who takes pride in being the person others can rely on and who wants to contribute.
In return, when you demonstrate that you're capable and dependable, you'll be trusted with more responsibility, given greater independence and have the opportunity to become a key part of our team.
What We Offer
Monday-to-Friday hours with no weekend work
Consistent working hours
Increasing responsibility and independence as you develop
Recognition for people who show initiative and take ownership
The opportunity to build a genuine long-term position within the business
#J-*****-Ljbffr

📌 Customer Service & Sales Coordinator (Gold Coast)
🏢 Car Transport Express
📍 Gold Coast