Isurava Intake and Support OfficerAbout the roleArundel or IpswichFull time: $68,000 – $72,000 per yearAt the Kokoda Youth Foundation (KYF), we believe in changing lives through the Spirit of Kokoda –Courage, Endurance, Mateship, and Sacrifice.
Our Isurava Program supports young people at risk ofdisengaging from education, family, and community, giving them the tools to build resilience andthrive.We are seeking a dedicated Intake and Support Officer to play a vital role in engaging young peopleand their families, coordinating referrals, and ensuring every participant is set up for success in theprogram.What you'll do:Be the first point of contact for young people and their families, building trust and guidingthem through intake and assessment.Work closely with referrers (schools, QPS, Child Safety, Youth Justice, and communitypartners)



to coordinate assessments and support plans.Develop and maintain accurate participant records in line with Child Safe Standards.Support risk and safety planning with a trauma-aware and culturally responsive approach.Contribute to program outcomes by ensuring solid stakeholder communication andeffective case coordination.What we're looking for:A diploma or degree in Community Services, Youth Work, Social Work, or a related field (orequivalent experience).
Experience in youth engagement, intake, and case coordination.Knowledge of trauma-informed and culturally safe practice, particularly for Aboriginal andTorres Strait Islander young people.Strong organisational, data management, and administrative skills.Excellent communication and rapport-building skills.A current driver's licence and Working with Children Check (or ability to obtain).
Applicants must have valid work authorisation to work in Australia.Why join us?
Be part of a passionate, values-driven organisation that's been supporting young Australiansfor 20 years.Work within a supportive team that prioritises collaboration and qualified growth.Help shape positive futures for young people in Ipswich, the Gold Coast, and beyond.Enjoy a role that is meaningful, varied, and makes a real difference every day.
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📌 Isurava Intake And Support Officer (Queensland)
🏢 Kokoda Youth Foundation
📍 Queensland