Division/Section: Infrastructure and OperationsPosition Type: Permanent Full Time (9 day fortnight, ***** hours week)Salary: Base Salary $78,412 per annum + superLocation: TownsvilleApplication Close: 11:45pm, Thursday 20th August ****About The RoleThis position plays a key role in providing direct administrative support for the relevant section, keeping the customer at the heart of all activities.
The role also supports the smooth coordination of day-to-day administrative processes to help the section deliver effective services.Key AccountabilitiesProvide excellent customer service to a wide-ranging customer base including external and internal customers, government departments, council leadership, Mayor, and Council.Deliver service requests, work orders, record keeping, correspondence, analysis and reporting, scheduling, and procurement activities to meet the needs of the section.Ensure document preparation is aligned with section/division objectives and factually responds to the issue at hand.Ensure accurate record keeping (including decisions, recommendations, and resolutions) in the appropriate system in accordance with all record keeping standards.Ensure the workflow and work performance of the administration unit is optimal.Provide support across the administration function of the division from multiple work sites, as required.All other duties as reasonably required.Qualifications And ExperienceQualifications commensurate with Certificate IV in Business or similar competency and/or minimum 3 years relevant experience.Current "C" class drivers' licenceWell-developed excellent customer service and communication skillsExcellent computer skills including proficiency in the Microsoft Office suiteAbility to work independently along with the ability to prioritise and manage time effectivelyUndertaking duties in various work locations and teams throughout the Infrastructure and Operations Division as required.For Further Information Review The Position Description.Townsville City Council is the largest local government authority in Northern Australia.
We're committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.We have a range of benefits that confirm this commitment:5 weeks annual leave + 17.5% leave loading3 weeks Personal/Carers Leave14 weeks paid Parental LeaveDomestic and Family Violence LeaveNatural Disaster LeaveUniforms and PPE provided (if applicable)Annual wage progressionUp to *13.5% Superannuation employer contribution for contributing membersSalary Sacrifice opportunitiesAccess to a range of learning and development opportunities, including on-the-job learning and formal training programsFitness Passport program offering discounted membership to selected health and wellbeing facilitiesEmployee Loyalty Program offering discounts at selected local businessesEmployee Assistance ProgramThe Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.We are committed to creating a secure and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.
People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process.
Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact or phone for a confidential discussion.Contact Person:HannahContact Email: (for position enquiries only)AttachmentsAdministration Officer PD.pdf
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📌 Administration Officer (Townsville)
🏢 Townsville City Council
📍 Townsville