Yournew role as Network and Systems Administrator is a key part of the ICT team,responsible for ensuring Fresh Hope Communities' networks, servers, systems andcloud platforms remain operational, secure and fit for purpose.Reportingto the Infrastructure and Network Manager, you will work closely with ICT teammembers, Managed Service Providers and business stakeholders to deliverreliable infrastructure services and third-level technical support.Thisis an exciting opportunity to apply your technical expertise across a diversetechnology environment while contributing to continuous improvement andexceptional customer service.Maximum Term - Full Time, 38 hours per week position.Located in Rhodes, Sydney - our state-of-the-art office includes a free gym, excellent public transport, parking options and convenient shopping linksWork flexibly—our office is incredible and so are the days when your commute is replaced by a few steps to your home officeSalary packaging – increased your take home pay with salary packaging including novated leasing optionsBirthday leave – take time to celebrate with your friends and familyYour ContributionInstall, configure and maintain network infrastructure including routers, switches and firewallsMonitor network performance, resolve connectivity issues and implement security measuresAdminister servers, applications and Windows operating systems and environmentsManage backup and recovery processes to ensure business continuitySupport device management and endpoint platforms including Intune, Google Enterprise and Samsung KnoxManage user access rights, permissions and security controlsLiaise with Managed Service Providers,



vendors and internal stakeholders to maintain seamless operationsDevelop and maintain technical documentation, procedures and user resourcesDeliver Level 3 technical support and resolve complex network and systems incidentsThe EssentialsExperience managing ICT infrastructure including networks, servers and cloud platformsExperience monitoring and maintaining business systems and network equipmentStrong communication skills with the ability to work with stakeholders, lead projects and develop documentationExperience administering server environments, operating systems and access controlsStrong troubleshooting, problem-solving and customer service skillsRelevant qualifications in networking, infrastructure or systems administration (desirable)Certification in Microsoft 365 (M365) administration and/or Juniper Networks (Highly desirable)Previous experience in the Aged Care or Not-for-Profit sector (desirable)Current Criminal History Check suitable for aged care and applicable NDIS requirementsCurrent NSW Driver Licence and ability to travel across NSW.About UsFresh Hope Communities exists to create spaces thatcultivate belonging and places that feel like home.For almost 90 years, we have been providing quality support and lifestylechoices across retirement, residential and respite settings, as well asconference and outdoor adventure experiences for school and community groups.We have over **** staff and together we serve residents and customers acrossNSW.We are an Equal Opportunity employer and we value inclusion anddiversity.For more about us visit our websitehttps:// this sounds like you, please submit your application now!
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📌 Network And Systems Administrator (New South Wales)
🏢 Thetops
📍 New South Wales