JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.What this opportunity involves:As an Assistant Facilities Manager – Residential, you'll support the delivery and operational excellence of JLL's Canberra-based Staff Residential Property portfolio.
You'll take hands‐on responsibility for managing the full lifecycle of residential properties—from acquisition and onboarding through to occupancy and exit—ensuring every property meets strict compliance, safety, and service standards before staff move in.
You'll coordinate Move In / Move Out activities, oversee contractor performance, and maintain accurate records and documentation across the portfolio.
Acting as a key point of contact for FCDO staff and stakeholders, you'll ensure seamless service delivery while embedding consistent, controlled processes that support both client confidence and operational integrity.
At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and this role is central to creating safe, compliant, and welcoming residential environments that support staff wellbeing and mission success.An overview of the role:Manage the operational delivery of the Canberra Staff Residential Property portfolio across the full property lifecycleCoordinate and control all Move In / Move Out activities,



ensuring properties are fully compliant and approved before occupancyOversee property exits, inspections, rectification works, and preparation for reoccupationEnsure compliance with fire, gas, electrical, and general safety requirements across all residential assetsReview contractor safety documentation and monitor works to ensure delivery meets agreed standardsMaintain accurate SRP records, trackers, and Property Application Packs (PAPs) in line with client requirementsManage relationships with service providers, contractors, and suppliers to ensure timely completion of maintenance and compliance worksProvide responsive customer service to FCDO staff, addressing queries, issues, and escalations related to residential accommodationSupport budgeting, financial monitoring, and procurement activities related to SRP operationsSounds like you?
This is what we are looking for:Relevant tertiary qualification in facilities management, property, construction, or a related disciplineMinimum 2–3 years' experience in facilities management, property management, or residential portfolio managementDemonstrated experience managing contractors, compliance activities, and operational workflowsStrong understanding of building compliance, safety requirements, and property readiness standardsProven stakeholder management and client service skills in a professional environmentStrong organisational and project management capabilities with attention to detailAbility to obtain and maintain required security clearanceExperience managing residential accommodation portfolios, particularly in government or diplomatic environments (preferred)Exposure to structured, compliance-driven operational frameworks and processes (preferred)Benefits:Great employee discounts off fitness,



wellbeing & other renowned brands18 weeks paid maternity leavePrivate Health Insurance DiscountsActive Social ClubEmployee assistant programNovated Lease for EV carsPaid time off for volunteer workCareer Opportunities with Australia's #1 Commercial Real Estate firmPremium officesWhat you can expect from us:You'll join an entrepreneurial, inclusive culture.
One where the best inspire the best.
Where like-minded people work naturally together to achieve excellent things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Location:On-site –Yarralumla, ACTJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ******.
This email is only to request an accommodation.
Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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📌 Assistant Facilities Manager - Residential (Canberra)
🏢 Jll
📍 Canberra