Hunter Street Hospitality - Sydney CBD NSWWe have an opportunity for a CasualReservations Supervisorto join the team to support all Hunter Street Hospitality venues with guest enquiries.Join us at Hunter Street Hospitality.
Where every kind of experience can be something extraordinary.
and where every taste, every occasion and every budget finds a place to gather and bring people together.Hunter Street Hospitality proudly has over 15 world-class hospitality brands, over 40 venues and over **** people with a passion for curating awesome experiences.For those who secure this role, this will be the ultimate leadership school – soft skills you can't learn in the classroom and genuine career momentum.What You'll Be Responsible ForReporting to the Head of Reservations and based at our Head Office in The Rocks, you will:Manage end-to-end restaurant bookings across high-volume brandsDeliver confident, warm, and polished guest communication via phone and emailAssist with training and development of reservation agentsChampion internal platforms such as Sevenrooms and Monday.comWork with Reservations Manager on improving efficiency of systems and communication strategy with the operations teamCoordinate group bookings and prepare event orders in partnership with venue teamsIdentify upselling opportunities and promote programming and special eventsPartner closely with Operations to ensure a seamless pre-arrival journeyWhat We're Looking ForWe are seeking someone who:Minimum 2 years' experience in a similar roleVery robust administrative and IT skills, ability to trouble shoot technical problemsStrong written and spoken communication skills and verbal mannerAn intimate knowledge of premium restaurants and a passion for the hospitality industryA working knowledge of Sevenrooms is an advantageUnderstands that every guest interaction contributes to brand reputationHas meticulous attention to detail and strong administrative disciplineThrives in a fast-paced environment with multiple brands and prioritiesWhat We OfferGrow Your Way- Access training, mentoring and real opportunities to move across venues, brands and roles as your interests evolve.Flexible Work That Fits Your Life- Whether you're a TAFE student, university student or looking for your first hospitality role, we offer flexibility to help balance work and life.Be Part of Something Bigger- Join a community of passionate people who care deeply about hospitality, support each other and create memorable experiences every day.Employee Assistance Program and F&B; discountsFlexibility across a rotating roster with shifts available between 9am-9pm, seven days per week
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📌 Reservations Supervisor (New South Wales)
🏢 Hunter Street Hospitality
📍 New South Wales