About the Venue:Crowne Plaza Surfers Paradise is a premium hotel located on the Gold Coast, forming part of the internationally recognised IHG Hotels & Resorts portfolio.The property features contemporary accommodation, conference and event facilities, food and beverage outlets, and leisure amenities catering to both corporate and leisure guests.With a strong focus on guest experience, service excellence, and operational standards, the hotel delivers a high-quality hospitality experience in a premium environment.About the Role:We are seeking an Event Coordinator to join the team at Crowne Plaza Surfers Paradise.
This is an office-based event coordination role responsible for the planning, preparation, coordination, and administration of conferences, meetings, and social events from initial handover through to event delivery.The role is focused on event planning and coordination rather than working on the floor during events.
You will be responsible for preparing detailed event documentation, coordinating requirements with clients and internal departments, managing event logistics, and ensuring all details are accurately communicated and ready for operational delivery.This is an ideal opportunity for an experienced hotel event coordinator who understands the full event planning process and is confident managing multiple events, client requirements, quotations, BEOs, and operational details in a busy hotel environment.Key Responsibilities:Create accurate and detailed Banquet Event Orders (BEOs) in Delphi in line with brand standardsManage event planning and coordination from handover through to post-event reviewReview and coordinate all event requirements, including room setups, menus, AV, run sheets, timings,



and event flowLiaise with clients to confirm event details and ensure all requirements are accurately capturedCoordinate with Food & Beverage, Kitchen, AV, Front Office, Housekeeping and other departments to ensure seamless event deliveryLead pre-event, daily debrief, and post-event meetings as requiredAct as the key coordination point between clients and operational departments throughout the planning processEnsure event setups and operational requirements align with confirmed BEOs prior to commencementCommunicate all event changes accurately and promptly to relevant departmentsBuild strong relationships with clients, delegates, suppliers, and internal stakeholdersSupport site inspections and familiarisations to drive conversion opportunitiesEnsure all event charges, revenue, and billing are accurate and reconciledSupport departmental revenue targets through upselling opportunities and correct charging proceduresMaintain awareness of forecasts, budgets, and event profitability to support commercial outcomesAbout You:Previous experience in hotel event coordination, conference and events, or hotel catering operations is essentialThis is not a front-of-house event service role; experience in event planning, coordination, administration, and client liaison is essentialStrong experience coordinating conferences, meetings, functions, and social events within a hotel environmentStrong skills in Banquet Event Orders (BEOs), event documentation, planning,



and operational coordinationExperience managing event requirements from client handover through to operational deliveryHands-on and proactive approach with robust attention to detailStrong communication and client relationship management skillsAbility to work in a fast-paced environment and manage multiple events simultaneouslyStrong organisational, administrative, and problem-solving skillsCalm and solutions-focused approach when managing changes and competing prioritiesExperience using Delphi or similar event management systems is highly regardedCommercial awareness with an understanding of event revenue, upselling, and accurate chargingFlexible availability across a 7-day roster as required by operational needsFull Australian working rights (sponsorship not available for this role)Discounts across Oscars Group venuesInternal and external training and development opportunitiesMentoring from experienced hospitality professionalsCareer progression across 50+ Oscars Group venuesReward and recognition initiativesAbout Us:Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia, and Victoria.
The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.We are committed to creating environments where our people can grow, develop, and deliver exceptional guest experiences.
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📌 Event Coordinator (Gold Coast)
🏢 Oscars Group
📍 Gold Coast