Western International Sydney Airport - Ramp Crew SpecialistWith us, you'll experience the scale of working with Australia's leading airlines, while still being part of a business that treats you like an individual.Every shift is about keeping the skies secure, keeping Australia's airports moving and making travel journeys memorable for passengers.Our values are at the heart of everything we do, and we're excited to welcome people who share them.
When we work with those who live our values every day, we strengthen and protect the great culture that defines Star Aviation, ensuring it continues to deliver exceptional results for our people, our partners, and our passengers.How we support youWe'll support your growth with ongoing career training and development through our in-house programs, and you'll also enjoy access to discounts and perks across travel, retail, lifestyle and more - from partners like SpecSavers, Contiki Holidays, Hello Fresh, Koala Furniture and many others.As a Ramp Crew Specialist, you will be at the heart of every aircraft turnaround — ensuring each flight operates safely, efficiently, and on time.
You will deliver ground handling services on behalf of Star Aviation's customers, maintaining full compliance with safety regulations and service standards.Your responsibilities include performing below-wing services such as loading and unloading baggage and freight, preparing aircraft for departure, cabin cleaning and operating ground service equipment including pushback tugs, aircraft stairs, GPUs, air conditioning units, water and waste servicing units, and baggage tugs.
This will include the operation of specialised GSE such as but not limited to, pallet/platform loaders.Working as part of a high-performing team, you will uphold the highest levels of safety, accuracy, and professionalism to ensure every flight departs safely and on schedule.Managing aircraft movementsPerform Ramp functions including marshalling aircraft in the ramp environmentReceipt and dispatch of aircraft, inclusive of pushbackOperation of specialised equipment including pallet/platform loadersPlacing chocks and cones around aircraftOperating aircraft passenger doors,



hold doors and relevant hatchesBaggage and freight handlingTransfer freight and baggage to arrivals bagroom area, other gates, and other airlines (this may include working in collaboration with personnel from other GSPs)Loading aircraft with freight and baggage in full accordance with loading instructionsProviding special handling of baggage, freight, and mail, as requiredCollecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessaryDelivering passenger baggage to the claim area and unloading baggage onto the conveyor systemCourteous, prompt, accurate and careful handling of customer baggage, air freight, and company materialLifting, loading/unloading, sorting and transfer of baggage, freight, and company materialProvide oversight of passenger movements across the tarmac, paying particular attention to passenger safety, comfort, and efficiencyProvide support with assisting customers with specific needs, including the use of disabled passenger liftersPolitely greeting and interacting with customers during disembarkation, boarding and collection and drop off of Premium Hand Luggage (PHL)Cabin Cleaning / Fleet PresentationDeliver Cabin Cleaning services on behalf of Star Aviation customers in accordance with the Airlines procedures under the direction of the Duty ManagerCleaning the aircraft interior, including but not limited to seats,sidewalls, ceiling panels, carpet, galleys, and cabin lavatoriesGSEOperating ground support equipment, including aircraft stairs, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, dollies, and passenger vans, when necessaryEnsure the safe and secure operation of all equipment including refuelling, recharging, daily inspection, and fault reportingStandards, Compliance and SafetyEnsure all activities are conducted in accordance with relevant policies and proceduresProactively report any hazards,



near misses or events in both Star Aviation as well as relevant client safety management systemProactively encourage a safe operating environment through all interactions with other personnelFluent in English, excellent written and verbal communication skillsCompetent in the operational requirements of Ground Handling (ideal)Working understanding of the Aviation IndustryExcellent organisation and time management skills to ensure safe and compliant operations with schedule pressuresStrong ability to multi-task, prioritise and meet deadlinesCustomer focus to deliver exceptional serviceAbility to adapt to changing priorities and situationsAble to work well in a fast-paced team environmentAwareness of EEO, Anti-Discrimination and Harassment legislationAbility to pass all Star Aviation and client related training such as Health and Safety, Security, Dangerous Goods, Aircraft Loading etcKnowledge of proper lifting techniques when handling heavy objectsAbility to endure challenging working conditions including physical work, inclement weather, variable shift starts and finishesHighly conscientious with an ability to achieve a sustained focus on details and task accuracyCommitted to maintaining the highest standards of safety and efficiencyCapable of working in a highly complex operating environment with an interplay of vehicles, aircraft, and peopleHighly personable and able to communicate and influence a diverse range of stakeholdersPositive, proactive, and able to work with minimal supervisionReliable and punctualFlexible in dealing with changeSolutions focusedCustomer and people focusedCalm under pressureDemonstrated integrity, honesty, and ability to maintain confidentialityStrong problem-solving skillsSound numeracy skillsAbility to work autonomously and take initiative in appropriate circumstancesExcellent computer skills in the Microsoft Office SuiteCapable of using ground to ground radio equipmentMandatory requirementThe role requires the ability to obtain and maintain an Aviation Security Identification Card (ASIC).
To be eligible, you must hold valid photo identification and successfully meet all background and security clearance requirements.
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📌 Western International Sydney Airport - Ramp Crew Specialist (New South Wales)
🏢 Star Aviation
📍 New South Wales