Connect Community Workforce Specialists PTY LTD – Ipswich QLDSome young people require more than day-to-day support.They need experienced professionals who can remain calm in crisis, build trust after trauma, and help create lasting change in the lives of young people with complex behavioural, emotional, and psychosocial needs.At Connect CWS, we're looking for highly capable Youth Workers who want to work at the top of their profession in a specialist therapeutic residential care environment.Why Join Connect CWS?
Be recognised for your expertiseThis is not an entry-level residential care role.We are building a specialist Complex Care team and are seeking experienced practitioners who bring strong therapeutic skills, sound judgement, and the ability to work confidently with high-risk and high-needs young people.Earn more for specialist workWe believe complex care requires highly skilled workers and should be rewarded accordingly.Competitive remunerationPenalty rates and sleepover allowancesCareer progression pathways into leadership and specialist practiceSupport that actually supports youWorking with young people with complex needs can be challenging.That's why we provide:Structured clinical supportRegular supervision and debriefingAccessible leadership teamStrong therapeutic practice frameworkThe RoleAs a Specialist Complex Care Youth Worker, you will provide therapeutic, trauma-informed support to young people living in residential care who present with complex behavioural, emotional, and developmental needs.You will play a critical role in creating safety, stability,



and positive outcomes while supporting young people through challenging situations and significant life transitions.Key responsibilities include:Delivering high-quality therapeutic care in a residential settingSupporting young people with complex trauma backgroundsImplementing individual care and behaviour support plansManaging incidents and crises using therapeutic interventionsBuilding positive relationships with young people and key stakeholdersCompleting high-quality case notes, reports, and documentationParticipating in team planning, reflective practice, and clinical discussionsAdvocating for positive outcomes and opportunities for young peopleSupporting the development of life skills, independence, and community connectionWhat We're Looking ForCertificate IV in Child, Youth & Family Intervention, Youth Work, Community Services or related fieldMinimum 2 years' experience working in residential care or out-of-home careCurrent Blue CardCurrent First Aid and CPRDemonstrated understanding of trauma-informed practiceStrong report writing and communication skillsAbility to work across a 24/7 rotating roster including sleepovers and weekendsHighly RegardedTherapeutic Crisis Intervention (TCI)Hope and Healing FrameworkExperience supporting young people with complex behavioursExperience working with Indigenous young people and CALD communitiesQualifications above Certificate IVThe Type of Person Who Succeeds HereYou are:Calm under pressureTherapeutic rather than reactiveConfident making decisions in complex situationsSkilled at building rapport with young people who have experienced traumaPassionate about creating meaningful changeCommitted to skilled excellenceMake a Real DifferenceThis role is for experienced youth workers who want to be recognised as specialists, contribute to better outcomes for young people, and be part of a team that genuinely values professional practice.
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📌 Complex Care Youth Worker (Queensland)
🏢 Connect Community Workforce Specialists
📍 Queensland