The Ferragamo Group is one of the world's leaders in the luxury industry, with origins dating back to ****.The Group is active in the creation, production and sale of shoes, leather goods, apparel, silk products and other accessories, along with women's and men's fragrances.The uniqueness and exclusivity of our creations, combined with a perfect blend of style, creativity and innovation, enriched by the quality and superior craftsmanship of the Made in Italy tradition, have always been the hallmarks of the Group's products.About UsThe Ferragamo Group is one of the world's leaders in the luxury industry, with origins dating back to ****.The Group is active in the creation, production and sale of shoes, leather goods, apparel, silk products and other accessories, along with women's and men's fragrances.The uniqueness and exclusivity of our creations, combined with a perfect blend of style, creativity and innovation, enriched by the quality and superior craftsmanship of the Made in Italy tradition, have always been the hallmarks of the Group's products.The MissionAs a Team Leader at our Ferragamo Crown Melbourne Boutique, you will:Demonstrate strong product and brand knowledge, continually developing yourself and supporting the team through on-the-floor coaching and training to deliver exceptional customer experiencesLead by example on the shop floor, driving sales performance through service excellence, storytelling and luxury selling techniquesSupport the Store Manager in achieving individual, team and store targetsAct as a key point of support for the team, fostering a positive,



motivated and high-performing environmentEnsure adherence to store and company policies, visual standards and operational proceduresAssist with day-to-day operations including opening/closing, cash handling, stock support and reporting as requiredEncourage clients to discover the Ferragamo heritage, creating an atmosphere of passion, pride and enthusiasm for the collectionsThe above statements describe the general nature and level of work being performed in this role and are not intended to be an exhaustive list of responsibilities.The PerksExtensive and ongoing trainingCareer progression opportunities within a growing luxury brandWork in a beautiful boutique environmentDaily team coaching while achieving sales and being a true brand ambassadorAttractive staff discountsCommission and incentives monthlyAbout YouThe ideal candidate will have:2+ years' experience in a senior sales, supervisory or team leader role within relevant luxury environmentsA strong understanding of luxury selling, customer engagement and closing techniquesOpen to working to 2-3 late night shifts as per the boutique requirementsProven ability to lead by example and positively influence team performanceA solid understanding of the expectations and needs of the luxury customerExcellent communication and interpersonal skillsThe ability to work effectively with diverse personalities and across different levelsStrong organisational skills with the ability to prioritise in a fast-paced environmentBasic reporting and analytical skills to support store performanceAs an Equal Opportunity Employer, we welcome applications from all candidates regardless of background.
#J-*****-Ljbffr

📌 Team Leader (Melbourne)
🏢 Salvatore Ferragamo
📍 Melbourne