We're hiring a Business Analyst to join a business in the furniture and design space, based in Melbourne's north-west.
This is a unique chance to shape how Generative AI is adopted across a large operational business, with a strong focus on practical outcomes, business value, and real-world adoption rather than experimentation for the sake of it.About the RoleWorking closely with senior leadership, you'll identify opportunities where GenAI can improve productivity, streamline workflows, enhance customer experience, and support smarter decision making across sales, operations, design, and support teams.This is a highly stakeholder-facing role suited to someone who can bridge the gap between business and technology — translating operational challenges into clear problem statements, guiding adoption, and helping teams confidently integrate AI tools into day-to-day workflows.What You'll Be DoingIdentifying high-value opportunities for GenAI across business operationsRunning discovery workshops to uncover pain points and process inefficienciesTranslating business needs into actionable requirements for technical teamsDriving organisational change and supporting adoption of new AI-enabled workflowsDelivering training and capability uplift across the businessPartnering with leadership to prioritise initiatives and maintain a GenAI roadmapDefining success metrics and ensuring initiatives deliver measurable commercial outcomesActing as the key liaison between operational stakeholders and internal technical teamsWe're Looking ForExperience in business analysis, digital transformation, product ownership, or process improvementStrong stakeholder engagement and change management capabilityInterest or exposure to Generative AI, automation, conversational AI, or digital innovationAbility to communicate complex concepts in a clear, practical wayExperience working across operational, sales, pricing, manufacturing, construction, or design-led environmentsCommercially minded approach with a focus on tangible business outcomesConfident facilitating workshops, gathering requirements, and driving adoption initiativesThis role would suit someone who enjoys solving operational problems, influencing stakeholders, and helping businesses embrace emerging technology in a practical and commercially grounded way.
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📌 Business Analyst (Victoria)
🏢 Halcyon Knights
📍 Victoria