I'm partnering with a well established Australian business to appoint a Head of Transformation.
The organisation is entering the next phase of its growth agenda and is investing significantly in how it serves customers, uses its data and runs its operating model.
This is a newly created role at the centre of one of the most significant strategic programs in the organisation's history.
It is not a business-as-usual PMO role.The OpportunityThe agenda spans multiple streams including data, people and customer experience.
You will be the connective tissue between business, technology and people, accelerating the shift to a customer-led, digital-first and data-driven organisation with measurable commercial outcomes attached.What you'll be responsible forManaging risks, dependencies and critical interlocks across the portfolioSupporting Board and Executive decision-making with clear insight and recommendationsDriving delivery across systems, platforms, data, operating models and people changeLeading executive-level governance,



reporting and prioritisation frameworksEstablishing and leading the transformation program end to endDeveloping and governing the enterprise transformation roadmapPartnering with business, technology and corporate leaders to align prioritiesDefining and tracking advantages realisation so investment delivers measurable valueWhat you'll bringDemonstrated depth in governance, prioritisation, risk management and benefits realisationDigital and data fluency, with hands-on exposure to ERP, eCommerce, customer and data platformsA track record of delivering measurable outcomes across people, process, technology and dataStrong executive and Board-level stakeholder management, including formal reporting into a Board or steering committeeExtensive experience leading large-scale enterprise transformation programs, ideally $20m+ in valueCommercial acumen with a clear focus on ROI, performance improvement and value creationExperience leading cross-functional teams and influencing without direct authorityExperience in multi-site, distribution or consumer-facing environments will be highly regarded
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📌 Head Of Transformation (New South Wales)
🏢 Sustainrecruit
📍 New South Wales