Site Address: 54 Norman Street, GORDONVALE, QLD, ****Job Function Group: Employment ServicesJob Function: Workforce AustraliaEmployment Type: Full TimeJob DescriptionEmpower people.
Lead with purpose.
Build a high‐performing team that changes lives.APM is a global human services organisation transforming lives since ****.
With more than 15,000 team members across 11 countries, we empower people of all abilities to live independently, confidently, and with dignity.
When you join APM, you join a network of brands, career pathways, and development opportunities designed to help you thrive.About the RoleAs the Business Manager for our Gordonvale, QLD Workforce Australia site, you'll lead a dedicated team of Employment Consultants committed to delivering exceptional outcomes for job seekers.
You'll drive performance, build strong community and employer relationships, and create an environment where your team can succeed and grow.What You'll Be DoingLead a high‐performing team — coach, motivate, and support Employment Consultants to exceed performance expectations.Ensure contractual compliance — uphold Workforce Australia standards and deliver services with integrity.Build strong local partnerships — engage employers, community organisations, and stakeholders to create meaningful employment opportunities.Monitor and improve performance — analyse data, identify trends, and implement strategies for continuous improvement.Foster a positive team culture — champion collaboration, inclusion, and accountability.What Makes a Great Business Manager?
A successful Business Manager blends strategic thinking with people‐focused leadership.
You interpret data with clarity, build strong local networks, and plan proactively for sustainable results.
You're resilient,



solutions‐driven, and confident navigating complex challenges.
Most importantly, you inspire your team to deliver life‐changing outcomes for job seekers.Capabilities & ExperienceEmployment Services experience or clearly demonstrated transferable skillsPeople leadership experience or strong leadership capabilityUnderstanding of Workforce Australia or similar government programsKnowledge of CALD & Indigenous contracts (advantageous but not essential)Excellent written and verbal communication skillsResults‐driven mindset with a passion for helping othersAbility to work independently in fast‐paced environmentsAbility to meet legislative requirements for Employment Services clearanceTo Be Considered, You Will Have:Eligibility to work in AustraliaA current driver's licence and comprehensively insured vehicleA MyID (Standard level)Willingness to complete a National Police CheckAbility to pass a Working with Children CheckAvailability to work full‐time, Monday to Friday, 8:30am–5:00pmThe Work You Do Is Momentous — Enjoy Our Perks:Ongoing training and career developmentSupportive, inclusive team cultureRecognition and celebration of milestonesEmployee Assistance ProgramPurchased Annual LeaveFunded Certificate IV in Community Services or Mental Health Peer Support (eligibility applies)Service recognitionAPM Family Hub accessMaxxia vehicle salary packagingMake a Lasting ImpactAt APM, you'll enjoy work‐life balance, meaningful career pathways, and the chance to make a real difference in your community.
We are strengthened by diversity and welcome applications from people of all ages, cultures, abilities, and identities — including Indigenous peoples, the LGBTQI+ community, and people with disability.Join us as we continue to #enablebetterlives.
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📌 Business Manager (Queensland)
🏢 Apm-Employment-Services-1
📍 Queensland