We are seeking an experienced and strategic Regional Area Manager to lead operations across our Rockhampton City territory and surrounding regions in Australia.
This is a permanent position offering the opportunity to drive business growth, manage multi-site operations, and lead a high-performing team.
The successful candidate will be responsible for overseeing all aspects of regional performance, ensuring operational excellence, and delivering sustainable business results.Oversee all operational and commercial activities across the assigned regional territory, ensuring alignment with organisational objectives and strategic prioritiesDevelop and implement regional business strategies to drive revenue growth, market penetration, and competitive advantage.Key ResponsibilitiesOperational Excellence— Ensure every restaurant meets brand standards for food quality, speed, cleanliness, and guest experience.Multi‐Site Leadership— Lead, coach, and develop Senior Operations Coaches and Restaurant Managers across the region.Commercial Performance— Drive sales, labour efficiency, COGS control, and profitability; analyse performance data and implement improvement plans.People Development— Build capability, hold teams accountable, and create succession pipelines.Compliance & Safety— Ensure WHS, Food Safety, RSA, Awards/EAs, and visa compliance across all sites.Customer Experience— Champion guest satisfaction, resolve escalations, and maintain brand reputation.Strategic Execution— Translate state strategy into consistent operational execution across QLD.Stakeholder Management— Collaborate with state leadership, franchisee, general manager, suppliers,



and cross-functional teams.Travel & Field Presence— Regular intrastate travel to Bundaberg, Rockhampton, Gladstone, Hervey Bay, Maryborough, and Brisbane.Core CompetenciesLeadership & Coaching— Ability to inspire, develop, and hold teams accountable.Commercial Acumen— Solid understanding of P&L;, labour models, inventory, and cost control.Communication— Clear, consistent communication across all levels.Problem Solving— Ability to diagnose operational issues and implement solutions.Tech Literacy— Comfortable with systems such as Workday, Tanda, Crunchtime, and Microsoft Office.Qualifications*Required Skills & Experience:**Minimum 3 years' experience in a regional or area management role within a corporate environmentProven track record of managing P&L; responsibility and delivering financial resultsStrong people management and team leadership capabilitiesDemonstrated experience in strategic planning and business developmentExcellent communication and interpersonal skills with the ability to influence at all levelsStrong analytical and problem-solving abilities with sound decision-making skillsExperience with performance management, KPI tracking, and data analysisProficiency in Microsoft Office applications and business management systemsAbility to travel within the regional territory as requiredExperience within a specific industry sector relevant to the roleKnowledge of the Australian market and regional business dynamicsFamiliarity with CRM software or advanced business management platformsBackground in sales, operations, or business developmentExperience managing geographically dispersed teams or multiple locations
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📌 Regional Area Manager (Rockhampton)
🏢 Guzman Y Gomez
📍 Rockhampton