Customer Service / Warehouse Support Dual RoleBest Body Industries PTY LTD - Warners Bay NSWJoin the Best Body Team - Full-Time Customer Service / Warehouse Support Dual RoleAt Best Body, people come first - always.
We're Australia's fastest-growing fitness apparel and supplement brand, and we're on the hunt for a dedicated, customer-focused professional to join our team full-time.If you're the kind of person who loves solving problems, building genuine connections, and bringing calm and care to a busy day - we want to hear from you.About the RoleAs part of our Customer Service team, you'll be the friendly, dependable voice behind the brand - helping customers feel supported at every step of their journey.
From managing emails and messages to coordinating with our warehouse and retail teams, your goal will be to ensure every interaction leaves a lasting positive impression.You'll work closely with marketing, operations, and retail to keep communication seamless and our customers smiling.Along side that you will get to enjoy the fast-paced environment of the warehouse , for this you need to pride yourself on precision, and enjoy being part of a supportive, high-performing team.Every order that leaves our warehouse represents our commitment to quality, speed, and care - and we're looking for someone who shares that same standard of excellence.What You'll Be DoingManaging all customer enquiriesProcessing online returns, exchanges,



and order supportCoordinating with warehouse and retail teams to ensure smooth operationsMaintaining accurate customer records and identifying recurring issues or opportunities for improvementAssisting with customer experience projects, feedback loops, and brand touch pointsPicking and packing retail and online customer orders accurately and efficientlyPreparing, labelling, and organising shipments for dispatchAssisting with stock management, inventory checks, and restockingWhat We're Looking ForYou're someone who is:Professional, composed, and confident in written and verbal communicationReliable, punctual, and consistent with great work ethiEfficient and proactive - you like getting things done the right way, the first timePhysically capable and comfortable working on your feetHighly organised with sharp attention to detailCalm under pressure and solution-focusedA team player who thrives on helping others succeedEager to learn, open to feedback, and aligned with our growth-driven cultureWhat's in it for YouAt Best Body, you're not just joining a workplace - you're joining a brand that is passionate about health, growth, and community.You'll enjoy:Exposure to multiple parts of the business (retail, warehouse, marketing)Stability, consistency, and growth within a fast-expanding brandStaff discounts on supplements and apparelA positive workplace that values initiative, respect, and teamworkA reliable, full-time position with competitive salary
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📌 Customer Service / Warehouse Support Dual Role (New South Wales)
🏢 Best Body Industries
📍 New South Wales