Full-time, temporary contract (Monday – Friday)Initial 3-month contract with highly likely ongoing contractAO3 Business Support Officer$***** per hour + superannuationQLD Government opportunityFull-time, temporary contract (Monday – Friday)Initial 3-month contract with highly likely ongoing contractAbout the RoleAn exciting opportunity is available for an experienced Business Support Officer to join a busy Queensland Government team.
In this role, you will provide high-quality customer service and administrative support while coordinating travel arrangements, managing correspondence, maintaining records and supporting the effective delivery of services across the region.This position suits someone who thrives in a fast-paced environment, enjoys helping customers and can confidently manage multiple priorities while maintaining a high level of accuracy and professionalism.Key ResponsibilitiesDeliver exceptional customer service to internal and external stakeholdersCoordinate travel bookings including flights, accommodation, ferries, charters,



and vehicle hireMonitor and manage incoming and outgoing correspondence and telephone enquiriesMaintain accurate records and update information across business systemsPrepare documents, reports, registers and administrative documentationLiaise with industry representatives, suppliers and stakeholders to support service deliveryAssist with developing and improving procedures and administrative processesRespond to enquiries and provide support to senior staff as requiredUndertake general administration duties to support team operationsAbout YouTo be successful in this role, you will have:Proven experience in an administration role, delivering high-quality customer serviceStrong attention to detail and accuracy when maintaining records and preparing documentationDemonstrated proficiency across the Microsoft Office Suite, including ExcelStrong organisational skillsPrior experience within the construction, insurance repairs, government or fast-paced industries is highly regardedThe ability to work effectively in a quick-paced, KPI-driven environmentExcellent communication and stakeholder engagement skillsCurrent Driver Licence (mandatory)
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📌 Ao3 Business Support Officer (Townsville)
🏢 empire group
📍 Townsville